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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,307 Reviews

1,307 Reviews of Randy Marion Subaru - Service Center

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September 27, 2024

Very pleased with Randy Marion Subaru Service Dept. Time that we waited was less than what we were told it would be. Great team of people. More

by CATHY.JIM.BAILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lurie
September 27, 2024

Great service and fast friendly staff very nice waiting room my car came back clean with no issues More

by sardog61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Went for a software upgrade and walked out with free new breaks , because there was an extended warranty for them. I appreciate that the associate Aaron mentioned it. My software was updated as well. I am v More

by steffip82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Took my car checked and had me out Tire pressure issue friendly professional Explained problem More

by mreg73
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

I definitely appreciated the under car video that was sent. It was helpful to know that the car was in good shape and there were no surprises. I was also happy to have an idea of upcoming service needs a More

by BWITHEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
September 26, 2024

My first service visit, wow was I impressed! These service pros were able to solve a transmission issue on my Forester XT! So very happy! I’ll be back!! More

by DDARAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

My first visit and I’m impressed. Very professional, friendly and efficient service provided. Aaron was very helpful and thorough. More

by ERNIEP99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
September 24, 2024

Without a doubt this service department is the best I have ever dealt with. Many thanks to Mark Wilburn, service manager, for his commitment to his clients. More

by LFRY104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

I was able to get service the same day. I was very grateful they found the problem and provided a new battery under warranty. Everyone was very helpful and efficient. More

by KBOIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

As always Mark Wilburn was awesome! He got me in quickly and had me back on the road in no time! We enjoy working with him and trust him with all of our Subarus! More

by mayberrygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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