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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,307 Reviews

1,307 Reviews of Randy Marion Subaru - Service Center

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September 21, 2024

Excellent service advisor, technician, prompt service, and friendly customer service reps answering my many questions. More

by EARTHNSKY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
September 21, 2024

Service was very helpful in getting Star Link activated for Cross Trek we recently purchased. Nick in Sales has been very helpful in Star Link activation as well as other technology questions that we have More

by edsuter48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick McElyea
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

They make the service experience easy. Easy check-in. Great waiting area. Excellent communications. Thank you!!! More

by gkaiser1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Matos
September 21, 2024

Excellent service! Fast and upfront about costs and needs of my vehicle. I would happily recommend More

by MIGGS1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Wonderful experience due to exceptional customer service coupled with easy scheduling. Would recommend to others. More

by pam32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

It was a super easy process, everyone was very kind and explanatory. I did think the price was pretty high though. But overall, happy. More

by SARASMURDOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The man at the service desk with glasses I think, very kind
September 16, 2024

Staffs were always polite and kind. Waiting room was nice and clean. Service was quickly done. I satisfied every time and everything More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

I sent my wife to bring the car in for this service. The staff treated her very well and did not try to up-sell on anything else. Thank you! More

by RONMANN.52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

My service rep took care of my needs on Saturday and did it in a timely manner. More

by MIKEY529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
September 15, 2024

Everyone was kind. The waiting area was nice and clean. Timing for service was pretty accurate. More

by crwilliamson65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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