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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,349 Reviews

1,349 Reviews of Randy Marion Subaru - Service Center

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October 09, 2024

Excellent customer service. Jessica was very polite and very accommodating . Thnx so much for effortless visit. More

by JUMPMASTERROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
October 09, 2024

Able to perform my routine service with little wait time even though I did not have an appointment. More

by FLINTLOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

The guys that helped me were very quick and polite. I would come back. Yea More

by molson2300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

I had to insist further testing on the battery drain that can occur in 2020 Subaru Outback. More

by LDUCATE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob was helpful.
October 06, 2024

Jason and the team at Randy Marion Subaru were great to work with throughout the process of buying our new Forester! Jason made sure we were able to get exactly what we we’re looking for amongst so many gr More

by shaffersjkz
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Spruill
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

I am grateful for the excellent service from Jessica and team of Randy Marion Subaru. Thank you! More

by JOEY POPP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
October 05, 2024

I love the staff. They always greet me by name, remember what is going on in my life. They seem to truly care about me. Open to explain when I have questions. The best More

by MVCAMPAGNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
October 01, 2024

One incredible experience. This is what I call keep in g your customers in the garage! This service department is what keeps me in a Subaru! The sales guys need to take them More

by CHARLESRJACQUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Great service, consistent. Thank you. Please return the drivers seat to the original position, though. Authenticating to submit this review is WAY too complex and is of More

by CHRISTOPHER.JOAKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

First time customer with my 2017 Outback, prior owner purchased at Randy Marion. Came in on Saturday afternoon before trip to the mountains. Terrific customer service by Jessica! Got me all set in the cu More

by KATHLEEN.PORTER28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos - Service
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