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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,307 Reviews

1,307 Reviews of Randy Marion Subaru - Service Center

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September 04, 2024

Great customer service. I was impressed by their attention to detail, transparency, and follow up! More

by JLDEBARI1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Fantastic experience overall having our SUV serviced over the holiday weekend. They got us through in a timely manner and were very helpful and courteous. Great shop and great people. More

by patrick98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lawson
September 02, 2024

Time was not long. Work completed well. Friendly staff.. comfortable waiting area water and snacks available. More

by mreg73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

They are the best in customer service and quality standards! I have had excellent care from their teams every time I have taken my car in for service and repairs. More

by fregiastyle4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Matos
September 01, 2024

The service department is always so efficient and friendly! Will be back to see you for the next oil change. More

by SARAC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

During my 2. 5 hour wait, it would have been nice for some kind of update. More

by ARNOLDS5001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Mark Wilborn explained everything well and described the services performed - how and why - in detail. He also went the extra mile and fixed a lingering problem with the glovebox door. Much appreciated. More

by SANDYROBINSON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

A real pleasure meeting Aaron. He kept us well informed about our 2019 Outback and the service was top notch. Always a good experience at this dealership. More

by rwa355bmx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
August 28, 2024

I’ve always had excellent service at Randy Marion. Their service department never disappoints. And is on point every time I take my Subaru there for anything. More

by lakenormanlinda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Figat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica 🎖️
August 27, 2024

Mark is the best service agent! The service at Randy nation is awesome I plan on purchasing from that dealership in the next year or 2. Looking to buy a hybrid outback!!! More

by SSQUINNNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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