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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,349 Reviews

1,349 Reviews of Randy Marion Subaru - Service Center

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September 29, 2024

We’ve owned 4 Foresters (3 from Randy Marion. Everything about this dealership is exceptional. From those who greet you at the door, to sales to financing to appointment schedulers to parts & the More

by D. Hendricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish I could remember all their names. Just mark them all, extraordinary!, Anthony Abbata
September 29, 2024

Great experience as always. Prices seem to have gone up. $400 plus for a battery change did not seem on par with my previous experiences there. That said, Randy Marion Subaru s More

by ALEXANIAN32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New gentleman whose name I don’t recall-Jacob?- was excellent.
September 27, 2024

Great service and fast friendly staff very nice waiting room my car came back clean with no issues More

by sardog61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Went for a software upgrade and walked out with free new breaks , because there was an extended warranty for them. I appreciate that the associate Aaron mentioned it. My software was updated as well. I am v More

by steffip82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Very pleased with Randy Marion Subaru Service Dept. Time that we waited was less than what we were told it would be. Great team of people. More

by CATHY.JIM.BAILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lurie
September 26, 2024

I definitely appreciated the under car video that was sent. It was helpful to know that the car was in good shape and there were no surprises. I was also happy to have an idea of upcoming service needs a More

by BWITHEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
September 26, 2024

Took my car checked and had me out Tire pressure issue friendly professional Explained problem More

by mreg73
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

My first service visit, wow was I impressed! These service pros were able to solve a transmission issue on my Forester XT! So very happy! I’ll be back!! More

by DDARAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

My first visit and I’m impressed. Very professional, friendly and efficient service provided. Aaron was very helpful and thorough. More

by ERNIEP99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
September 24, 2024

Without a doubt this service department is the best I have ever dealt with. Many thanks to Mark Wilburn, service manager, for his commitment to his clients. More

by LFRY104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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