Randy Marion Subaru - Service Center

Mark was very good at keeping me updated on the repair progress and of additional items I may want to take care of. progress and of additional items I may want to take care of. More

They have very professional, courteous and knowledgeable staff. The service was completed within the time limit given. staff. The service was completed within the time limit given. More

So, in an attempt to not pay a 3% up charge for using a credit card, I went to Valvoline to get my oil changed and tires rotated. That proved to be a disaster! They drained my transmission instead of the c credit card, I went to Valvoline to get my oil changed and tires rotated. That proved to be a disaster! They drained my transmission instead of the crankcase and double filled the engine oil. When I went back to Valvoline, they threw up their hands and said, “I dunno!” I immediately drove to Randy Marion where they quickly diagnosed the problem and began the process to fix it. In the end, they could not guarantee that some internal damage to the transmission had occurred. Fast forward, they replaced the transmission, thankfully at the cost of Valvoline ($14,000). In just a few days the car was back on the road and I completed a 1,900 mile road trip without an issue or worry. I’ll probably have to get service loaded with cash to avoid the 3% charge, but will continue to get my service needs completed at Randy Marion. Oh, and Mark Wilburn was a joy and very easy to work with! More

Always professional, courteous and knowledgeable. Nice having the courtesy shuttle to drop off and pickup during appointment. Nice having the courtesy shuttle to drop off and pickup during appointment. More

I have been Using Randy Marion Subaru for all my Subaru needs for years now..... Trust them like Family. Mark is the Man! He got me in and out the other day for an unplanned spontaneous oil change. Mr Wilb needs for years now..... Trust them like Family. Mark is the Man! He got me in and out the other day for an unplanned spontaneous oil change. Mr Wilburn, your efforts are Always Noticed and Definitely Appreciated. See You next time brother! More

They have always done a great job and in a timely manner! Highly recommend this dealership! Highly recommend this dealership! More

Mark and team took care of my car and the careful replacement repair of things. replacement repair of things. More

I recently visited Randy Marion Subaru for an oil change and was incredibly impressed by the quality of service. From the moment I arrived, the staff was friendly, professional, and attentive to my n change and was incredibly impressed by the quality of service. From the moment I arrived, the staff was friendly, professional, and attentive to my needs. They took the time to explain everything clearly, and there were no hidden fees or upselling tactics, which I really appreciated. The waiting area was clean and comfortable, making the short wait time fly by. The oil change itself was done quickly, but with great attention to detail. The technicians also checked my tires, fluids, and other essential maintenance points, giving me peace of mind that my vehicle was in good hands. Overall, I had an excellent experience and would highly recommend Randy Marion Subaru to anyone in need of reliable and efficient car maintenance. I’ll definitely be returning for future service. More

We were stressed trying to get my daughter’s car repaired with an engine leak, brake work, and inspection needing to get done in time for her to go back to college. Randy Marion staff were very helpful c with an engine leak, brake work, and inspection needing to get done in time for her to go back to college. Randy Marion staff were very helpful contacting the warranty company to help with the expense and at the end of the day made it just in time for her to leave. I really appreciate the staff getting it done in time to give this mom peace of mind knowing her daughter is safe! Thank you! More

My first service here at Randy Marion. Quick and easy! I will likely return the next time I need service. Quick and easy! I will likely return the next time I need service. More