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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,349 Reviews

1,349 Reviews of Randy Marion Subaru - Service Center

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September 13, 2024

Always helpful and go out of their way to accommodate customer needs and answer questions. Their shuttle service is so helpful, and very prompt. All of the service dept. team are competent and a pleasu More

by cbhuber44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Got me in quickly and efficiently to fix electrical warranty extension on Outback- I had thought would be 2 visits- only one to diagnose and fix More

by rowanpences
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Randy Marion always takes great care of my Forester. They sent a video of the inspection which was very helpful. More

by moorepb4520
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Greeted with a smile and listened to my request for service. Great mechanic service smile. More

by RJACKS.CHAR_NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Oil change and state inspection all taken care of in an hour! It’s a great place! More

by K2C3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

I always have a great experience at this Subaru location. Mark W is an asset - he is knowledgeable, friendly and makes the process seamless. It's experiences like this that will keep a customer coming back t More

by CASEY.TROVATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Everyone was so helpful. Mark and Aaron were great and I’ll be bringing my Subaru back there every time for service More

by cari.friedland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron
September 08, 2024

Excellent experience. I’ll be returning because of the great customer service. Aaron was great More

by cari.friedland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
September 06, 2024

Mark is always so pleasant. He is very thorough and helpful with all my car needs. Randy Marion is lucky to have him. Also, I really appreciate your shuttle service! More

by CPETERSONUVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Work hard to solve problem and communicate well to keep customer informed. If things don’t go accordingly to plan - they are honest about what’s happening and why which is why I trust them with my car. More

by KTARKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle drivers friendly and courteous.
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