Randy Marion Subaru - Service Center
Mooresville, NC
1,307 Reviews of Randy Marion Subaru - Service Center
Professional and friendly. We arrived when you opened with our engine light on. We were traveling home from vacation. You took us right in and fixed our car within 4 hours. We arrived when you opened with our engine light on. We were traveling home from vacation. You took us right in and fixed our car within 4 hours. You kept us posted on the problem. You provided Dante to take us places and pick us up. Your staff were so wonderful. Thank u does not cover how thankful we were for your assistance. Our car is working great and we had a stress free ride home. I would recommend you to everyone with a Subaru! Kindness goes a long way under stress and your staff are awesome! Thank you again! More
Service was great . Disappointed to find out at the dealership that they charge a credit card fee.. Nit many people carry around hundred of dollars in cash. Disappointed to find out at the dealership that they charge a credit card fee.. Nit many people carry around hundred of dollars in cash. More
Requested service took longer than anticipated for having a scheduled appt right upon them opening. Overall for a first visit at this location experience was good. a scheduled appt right upon them opening. Overall for a first visit at this location experience was good. More
The customer service at Randy Marion Subaru was outstanding during our recent visit. Jacob and Jessica were wonderful to work with and made sure our needs were met. outstanding during our recent visit. Jacob and Jessica were wonderful to work with and made sure our needs were met. More
Great Experience! So happy with my purchase and choice of my car and this dealership! So happy with my purchase and choice of my car and this dealership! More
I had asked to check the damper and they ran a complete diagnostic on my vehicle and charged me $217.00. On top of that, there would have also be a 3% charge if I had used my credit card so I had to come diagnostic on my vehicle and charged me $217.00. On top of that, there would have also be a 3% charge if I had used my credit card so I had to come up with CASH. I was not impressed. More
My first time here for service, but they were polite, helpful, and kept me informed while I was waiting. helpful, and kept me informed while I was waiting. More
Service team was very courteous and got my car right in for first service. Great job! for first service. Great job! More
Aaron Forness was my service advisor and he was very helpful and efficient. Aaron answered and addressed all of my vehicle warranty questions and concerns. He had me back in my car and on my way back helpful and efficient. Aaron answered and addressed all of my vehicle warranty questions and concerns. He had me back in my car and on my way back home in no time at all. More
Really nice and personable people. Got me in and out within 2 hours. Didn’t try to upsell me on anything. love that. Got me in and out within 2 hours. Didn’t try to upsell me on anything. love that. More