Randy Marion Subaru - Service Center
Mooresville, NC
1,307 Reviews of Randy Marion Subaru - Service Center
Great experience just as expected. I wasn't aware of this but my car needed a new module due to Subaru getting rid of Starlink. Mark told me about the issue the last time I was in for I wasn't aware of this but my car needed a new module due to Subaru getting rid of Starlink. Mark told me about the issue the last time I was in for service. Apparently since Starlink was no longer working my car kept trying to contact the mother ship which caused a battery drain on some cars. Mark said he would order the part and call me when it came in which he did got me scheduled came in and the checked out the new cars on the lot while I waited, didn't take long and Mark had me sign for the repair which was covered under warranty and down the road I went. More
As always Mark in the service department has taken care of my vehicle service needs. He is honest and if he recommends something to be completed then you Know it needs to be done. He knows what customer s of my vehicle service needs. He is honest and if he recommends something to be completed then you Know it needs to be done. He knows what customer service means as well. All the service writers and sales force should take lessons from him on how to treat customers. More
Very Helpful and friendly. She listened to me ramble on about the concerns that I had with my vehicle and made me feel like I was her only customer. Thank You! She listened to me ramble on about the concerns that I had with my vehicle and made me feel like I was her only customer. Thank You! More
Super nice people,very fast service and done very efficiently love my Subaru Outback thanks efficiently love my Subaru Outback thanks More
Jessica is great! She informed me when my parts were available and made it easy to schedule an appointment. She advised me how long the work would take and offered a She informed me when my parts were available and made it easy to schedule an appointment. She advised me how long the work would take and offered a complimentary ride home. I chose to wait on the work and it was completed professionally and in the estimated time. I would strongly recommend Randy Marion Subaru. More
I went in for my regular service on my 2023 Outback. Mark in the service department handled my needs and communicated with me in the most professional and efficient manner. He is the example of all Rand Mark in the service department handled my needs and communicated with me in the most professional and efficient manner. He is the example of all Randy Marion Automotive employees should follow. More
Everyone is always pleasant professional and efficient and explain their work and feed with me and explain their work and feed with me More