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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,307 Reviews

1,307 Reviews of Randy Marion Subaru - Service Center

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July 20, 2024

Great experience just as expected. I wasn't aware of this but my car needed a new module due to Subaru getting rid of Starlink. Mark told me about the issue the last time I was in for More

by VERTICALCHAMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2024

As always Mark in the service department has taken care of my vehicle service needs. He is honest and if he recommends something to be completed then you Know it needs to be done. He knows what customer s More

by MARTY.BYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Very Helpful and friendly. She listened to me ramble on about the concerns that I had with my vehicle and made me feel like I was her only customer. Thank You! More

by kyle.metts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
July 17, 2024

Super nice people,very fast service and done very efficiently love my Subaru Outback thanks More

by tdorsey64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

Service was good and quick. The representative was helpful in responding question. Service center was clean More

by rajiv1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
July 17, 2024

Jessica is great! She informed me when my parts were available and made it easy to schedule an appointment. She advised me how long the work would take and offered a More

by ericcerini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
July 17, 2024

Jessica went the extra mile in helping us with both of our Subaru’s. Great job More

by MJVORDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
July 17, 2024

I went in for my regular service on my 2023 Outback. Mark in the service department handled my needs and communicated with me in the most professional and efficient manner. He is the example of all Rand More

by MARTY.BYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

Everyone is always pleasant professional and efficient and explain their work and feed with me More

by sstapp0226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2024

Experience was all good. If I needed an update they called me back right away. Very professional and gave me a good deal. More

by LISAZM123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim and Jacob
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