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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,349 Reviews

1,349 Reviews of Randy Marion Subaru - Service Center

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August 09, 2024

Aaron Forness was my service advisor and he was very helpful and efficient. Aaron answered and addressed all of my vehicle warranty questions and concerns. He had me back in my car and on my way back More

by Ranger Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
August 08, 2024

Really nice and personable people. Got me in and out within 2 hours. Didn’t try to upsell me on anything. love that. More

by NPO1D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

We had electric failure while on the highway and were able to coax our van into the service center just as it died. The staff was very responsive and welcoming to us, two stranded travelers with a dog. More

by BEWARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Forness
August 04, 2024

Very friendly. Loved that I was mooed and received a little cow bag. They were quicker with the service than they stated they would be! More

by ELIZBCARPENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
August 04, 2024

Were not able to diagnose the issue we were having with our 2023 Subaru Outback. More

by BILLCGHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service tech
August 04, 2024

I have always received top notch service at Randy Marion Subaru. The service team is friendly, competent, and communicates well. The waiting area is very clean and comfortable. More

by JMHOEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

I love my Randy Marion Dealership. I trust the mechanics and the entire service department to do exceptional service on my beloved car! More

by JULES_310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
August 01, 2024

Simply The Best! Always great people to work with and they bend over backwards to get the work done in a timely manner! More

by kyle.metts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
July 31, 2024

They really try -and succeed- to make their customers happy! Tim the service manager and Dante were both amazing More

by katja0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lawson, Dante, Kathryn Ransom
July 31, 2024

Work was done promptly and on time. Good communication with the service representative. Overall, positive experience. More

by JJSC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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