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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,307 Reviews

1,307 Reviews of Randy Marion Subaru - Service Center

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June 30, 2024

Good service. Were busy took 2 hours but was ok. End of month expected. Thank you More

by JBVLOVESAVON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

This was an instance where I actually got good news on a car repair. After running a diagnostic test, they discovered the thermal regulator was defective. Turns out it was under extended warranty so the r More

by brentcroker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry - cannot remember name. Service department was great.
June 27, 2024

Very nice customer service and appt was on time. Overall the experience was the greatest. More

by NATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
June 24, 2024

Service department is great. Don’t ask for my opinion and then tell me it needs to be longer. More

by EDDSFISHINROOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
June 24, 2024

Very courteous and efficient, which I appreciate When taking care of my car thank you More

by sondrasipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

Mark and Kathryn are exceptional Service Managers. They keep me informed about my vehicles and service costs. More

by BWALTER49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
June 22, 2024

They always go above and beyond to make sure they please the customer! I will continue to utilize their great customer service! More

by CIMODESIGNS617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Tim
June 22, 2024

They always offer friendly, courteous serviice. Jessica was pleasant and efficient. Waiting room is comfortable. More

by sbeaglelover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica was excellent!
June 20, 2024

Jessica was the best , everything went just as promised , she even got me a price for tires for a future visit More

by rickbass123456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
June 20, 2024

I didn’t feel like I got a lot of feedback on any recommendations or upcoming service I just keep in mind, but the service rep is new and I’m sure he’s still figuring out the job. I communicated conc More

by rgifford20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
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