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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,350 Reviews

1,350 Reviews of Randy Marion Subaru - Service Center

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July 31, 2024

They really try -and succeed- to make their customers happy! Tim the service manager and Dante were both amazing More

by katja0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lawson, Dante, Kathryn Ransom
July 30, 2024

Great service, as always. Mark is fabulous and always flexible and communicative. Best service department ever. More

by julian.abery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
July 27, 2024

After another auto service center drained my transmission and double filled my crankcase, Randy Marion quickly diagnosed the problem and quickly ameliorated the situation. They were fast, friendly, and effic More

by Dan P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Friendly and great expertise. Service was fast and efficient. Will be taking my car in again. More

by MCMAHONGLORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Abbata, Kathryn Ransom
July 25, 2024

I needed a quick repair under duress, as I was traveling from Ohio to Florida, when multiple caution lights came on. A small delay and I made it home safely. More

by maria47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
July 25, 2024

Jessica is such an amazing service tech. She explains everything perfectly and coherently. I love bringing my vehicle to Subaru especially when I know I'm in good hands. More

by rozwilkinson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
July 25, 2024

Always friendly, fast and courteous- we’ve had several cars from Randy Marion. Scheduling service is easy and always good communication. More

by MACRUN.MCCARTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
July 22, 2024

It took 4 days and a return to the dealership to resolve the problem with my car. Additionally, I was quoted a price that was $700 less than what I was charged, and was told I just misunderstood what they s More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in the Service Dept.
July 21, 2024

Great customer service. Quick and reliable will. I Will recommend to anyone needing Subaru services. More

by SUDBURY18-SHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
July 21, 2024

I've been a Subaru customer since 2014, when I purchased my first Forester. When I moved to Cornelius in 2016, I began bringing my car to Subaru in Mooresville. I was so happy with the service there that I More

by JWILLIAMS4827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
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