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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,350 Reviews

1,350 Reviews of Randy Marion Subaru - Service Center

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July 21, 2024

Service department was very organized. Everyone was very courteous. Everyone was helpful and Everyone was professional and work was completed very quickly. More

by pencejim5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Rourk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember names but 5 star for whole dealers
July 20, 2024

Never fixed what was broken. Spent a lot of money on other things but my gps still SUCKS More

by dsoltwedel
Recommend Dealer
No
Employees Worked With
Who csres
July 20, 2024

As always Mark in the service department has taken care of my vehicle service needs. He is honest and if he recommends something to be completed then you Know it needs to be done. He knows what customer s More

by MARTY.BYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2024

Liked Mark. Called me back for scheduling warranty work. Was given a loaner for the day. More

by JOHNHUNTERKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
July 20, 2024

Great experience just as expected. I wasn't aware of this but my car needed a new module due to Subaru getting rid of Starlink. Mark told me about the issue the last time I was in for More

by VERTICALCHAMBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2024

Very Helpful and friendly. She listened to me ramble on about the concerns that I had with my vehicle and made me feel like I was her only customer. Thank You! More

by kyle.metts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
July 17, 2024

Super nice people,very fast service and done very efficiently love my Subaru Outback thanks More

by tdorsey64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

Jessica is great! She informed me when my parts were available and made it easy to schedule an appointment. She advised me how long the work would take and offered a More

by ericcerini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
July 17, 2024

I went in for my regular service on my 2023 Outback. Mark in the service department handled my needs and communicated with me in the most professional and efficient manner. He is the example of all Rand More

by MARTY.BYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2024

Jessica went the extra mile in helping us with both of our Subaru’s. Great job More

by MJVORDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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