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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,318 Reviews

1,318 Reviews of Randy Marion Subaru - Service Center

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April 15, 2024

Signing up for the appointment was easy and they were extremely punctual with my service along with an upfront overview about what needed to be done vs could be done on the day. More

by Ugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
April 14, 2024

Very quick and impeccable service. Very friendly and kept me up to date for everything happening More

by AYRTONPARRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom, Hailey McCann
April 14, 2024

Update: My original review is below. I want to be sure and for anyone reading this to understand that this service center is amazing. They reached out to me and we were able to come to f More

by gmphap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lawson, Kathryn Ransom, Hailey McCann
April 13, 2024

I really hate these surveys - loved the service la la la laa laaa laa la More

by ncbill273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

The whole process was made very easy for me and another reason that my next vehicle will be another Outback. More

by jackkretired09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
April 11, 2024

Mark was persistent in getting this done. And kept me appraised during the multiple days we needed to get the parts in. Thank you. More

by BUZZ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Cared about my issue, and worked out the best plan of action to fix it. More

by mjsouth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
April 10, 2024

Excellent and timely service. Staff was very helpful, knowledgeable and friendly. Facility is clean and well kept. Will definitely return for future services. More

by bmwhealon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom, Hailey McCann
April 10, 2024

Check in was easy. Car was ready early. Shuttle driver was very nice. Very satisfied. More

by max.h.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

Quick service and friendly employees. Always greeted with a smile! Waiting area clean and good snacks. More

by pattyallbright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom, Hailey McCann
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