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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,318 Reviews

1,318 Reviews of Randy Marion Subaru - Service Center

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April 04, 2024

Everyone is always very nice. However, please do away with the 3% credit card fee. It is not a good look. More

by mhallwv
Recommend Dealer
Yes
Employees Worked With
Hailey McCann
April 03, 2024

Mark the service writer and Joey the mechanic have been great! Very pleased with both! More

by RANDR659
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey the mechanic-
April 01, 2024

Timely appointment with great customer service by all especially Mark! Thank you also for the coffee and snacks. More

by TUQNEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

My visit was due to an oil leak covered under my extended warranty. The repair required the engine to be removed, and took 3 days. But I got to drive a new Crosstrek for that period, so no disruption to ou More

by lilync69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
April 01, 2024

Very pleasant Customer service and 24000 mile service in just an hour as they told us. Also a comfortable waiting area while my car was serviced. More

by debrapudgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Very friendly and welcoming staff. Very knowledgeable and helpful with services needed and recommended. Thanks More

by OUTDOORDIVA41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Routine periodic service, performed quickly and efficiently, as is the normal experience here. Drive a considerable distance to get my car serviced at Randy Marion. More

by dbmacpherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Fiumidinis
March 30, 2024

They went above service care yesterday. My ascent would not start. They came to house, picked up fob, went to location of car, took it back to dealership, checked out problem and then deliv More

by BROOKS.CINDY82
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
March 30, 2024

The best part all your employees are so positive and polite. Even though I could tell they had a busy day they were kind, courteous and punctual. Amazing to see at a dealership. Especially Jessica need More

by JEEPTU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Rourk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Abbata, Kathryn Ransom, Ron Figat, Hailey McCann
March 29, 2024

I.am very happy with the service that Randy Marion Subaru provided. Thank you for a great experience. You’re waiting area is amazing! Your service is amazing. Your people are amazing. Thank you! More

by gkaiser1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
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