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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,318 Reviews

1,318 Reviews of Randy Marion Subaru - Service Center

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March 29, 2024

The service was really great. Everything was handled in a timely, professional and friendly manner. More

by naomi.erwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
March 29, 2024

The service department staff always explain what needs to be done and give you a price before doing any repairs. They get the repairs done efficiently and have always been able to get the car in quickly so t More

by Crosstrekma
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
March 28, 2024

The dealership kept me informed on the status of my vehicle and the staff was professional. More

by tomarybrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
March 28, 2024

Easy drop off, oil change, tire rotation, 2 quick repairs, parts dept did great as di crew. Thanks again, easy breezy and AOK. More

by MATT.SADINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

The Service Department at Randy Marion Subaru is always exemplary in their handling of my vehicle and its needs. I discussed the "moo moo subaru" gimmicks that other subaru service departments have adopte More

by csteele3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom, Hailey McCann
March 27, 2024

Overall the service folks were great to work with, especially Mark. This visit unfortunately did hit us financially with a number of unexpected needs. Though again Mark was great to work with througho More

by btbeckham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

I did not have an appointment. I had a mechanical issue, they helped me right away— polite— did a thorough check and found the problem. I am grateful to the team for fixing the is More

by ZIPPY5710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Quality people, service, and facility. It is a comfortable experience getting service or purchasing a car. More

by MARKG21659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey McCann
March 27, 2024

From check-in, shuttle to store, to pickup everything was great and completed as promised. More

by SARGENT.JANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
March 27, 2024

Jessica is AWESOME! So helpful, so friendly, so funny and most importantly so informative and knowledgeable. More

by MFDerisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
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