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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,305 Reviews

1,305 Reviews of Randy Marion Subaru - Service Center

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March 24, 2024

I love my Subaru Forester. The service department always keep her in top condition. The workers are highly professional, and does amazing job. Love you guys!! More

by SURRATTHEAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom, Hailey McCann
March 24, 2024

Mark took care of the immediate problem, and got us up and running quickly. He recommended and quoted a permanent fix which we are going to do. More

by BUZZ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

Very helpful and efficient. Kathryn Ransom was great! Explained everything well and made me aware of options and future service milestones. More

by SANDYROBINSON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
March 22, 2024

The “yes” is with a caveat: The service was excellent, but waaay overpriced. I expected a $65 charge for an oil change and tire rotation. The $65 covered the oil change; almost the same amount added for t More

by EBAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey McCann
March 22, 2024

Randy Marion Suburu in Mooresville NC had an extremely friendly and knowledgeable staff that provided excellent service More

by briandebcon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Rourk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Spruill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey McCann
March 21, 2024

The service department was a surprisingly pleasant experience. Very efficient, and the work was explained well and completed quickly. More

by LEN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
March 19, 2024

We bought our new Subaru here and all of our service has been done here. From sales to maintenance, always a good experience. Mark Wilburn has become a friend and someone we trust because he has never fai More

by mike.faulkenberry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

We worked with Josh Elliott as our salesperson and he was great! He was very knowledgeable and took his time with us. We felt no pressure, but we knew were going to buy anyway. Keely was great in finance, wo More

by jeanne.massey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Elliott
March 17, 2024

It was nice and clean. Jessica was very helpful and friendly. This was my first time there but it made me feel like I belonged. More

by Crews.home
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mateo
March 17, 2024

Jessica was great. She is very knowledgeable about Subaru. She understood all my concerns and explained what the technician were going. More

by ALEXANDRAALBRECHT1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
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