Randy Marion Subaru - Service Center

Mark Wilburn always does right by us. We went over all that the car needed maintenance and Mark and crew did the work. Thanks. And Kathryn helped check us out. We went over all that the car needed maintenance and Mark and crew did the work. Thanks. And Kathryn helped check us out. More

Outstanding! I was soooo impressed with this service department. They really helped me out of a tough situation. Additionally, the staff were very thoughtful! Th I was soooo impressed with this service department. They really helped me out of a tough situation. Additionally, the staff were very thoughtful! The mechanic came to find me to check if I needed anything from my car because it would be on the lift for most of the day. Even more impressive was my service manager Mark! He was awesome the whole day, but at the end of a LONG day (he still had to catch up with paperwork to get home) he stopped what he was doing and came out to my car to help me figure out why my phone would not connect to my car (it ended up being my phone). I was super impressed from the first phone call in the morning to driving out of dealership that night. I would highly recommend this service department! More

I love my Subaru Forester. The service department always keep her in top condition. The workers are highly professional, and does amazing job. Love you guys!! The service department always keep her in top condition. The workers are highly professional, and does amazing job. Love you guys!! More

I always come back to the dealership because they treat me like a family member rather than a number. They are efficient and do a great job and prep me for future needs for my geriatric vehicle. me like a family member rather than a number. They are efficient and do a great job and prep me for future needs for my geriatric vehicle. More

Mark took care of the immediate problem, and got us up and running quickly. He recommended and quoted a permanent fix which we are going to do. and running quickly. He recommended and quoted a permanent fix which we are going to do. More

Very helpful and efficient. Kathryn Ransom was great! Explained everything well and made me aware of options and future service milestones. Kathryn Ransom was great! Explained everything well and made me aware of options and future service milestones. More

The “yes” is with a caveat: The service was excellent, but waaay overpriced. I expected a $65 charge for an oil change and tire rotation. The $65 covered the oil change; almost the same amount added for t but waaay overpriced. I expected a $65 charge for an oil change and tire rotation. The $65 covered the oil change; almost the same amount added for the rotation More

Randy Marion Suburu in Mooresville NC had an extremely friendly and knowledgeable staff that provided excellent service friendly and knowledgeable staff that provided excellent service More

The service department was a surprisingly pleasant experience. Very efficient, and the work was explained well and completed quickly. experience. Very efficient, and the work was explained well and completed quickly. More

We bought our new Subaru here and all of our service has been done here. From sales to maintenance, always a good experience. Mark Wilburn has become a friend and someone we trust because he has never fai been done here. From sales to maintenance, always a good experience. Mark Wilburn has become a friend and someone we trust because he has never failed to take good care of our Outback and of us. More