Randy Marion Subaru - Service Center

Kathryn is amazing. She is super fast, knowledgeable, efficient, customer focused (she even stayed late to make sure I was taken care of). The technician who worked on She is super fast, knowledgeable, efficient, customer focused (she even stayed late to make sure I was taken care of). The technician who worked on my car (forgot name) was excellent and professional too! More

I like Katherine my connection point HOWEVER, no solution whatsoever has been found to my battery drain on short stops! I am very annoyed and friends know it. I no longer tray my 2023 Outback but solution whatsoever has been found to my battery drain on short stops! I am very annoyed and friends know it. I no longer tray my 2023 Outback but I love the car! More

I’ve always received stellar and speedy service here! And staff are always friendly and accommodating! And staff are always friendly and accommodating! More

The service experience was good. Waiting room was fine and they welcomed my dog and that was good for us . Waiting room was fine and they welcomed my dog and that was good for us . More

Always exceptional appearance and attentive staff, only downside on this visit, after battery change eyesight wasn’t working downside on this visit, after battery change eyesight wasn’t working More

Dealer rater sucks! Dealership is awesome! Mark is awesome! Treated like family! Dealer rater sucks Dealership is awesome! Mark is awesome! Treated like family! Dealer rater sucks More

The service and parts department were very helpful. They advised me to order headlight assembly unit online. They held it till my appointment date and time and replaced the one my vehicle. Doing thi They advised me to order headlight assembly unit online. They held it till my appointment date and time and replaced the one my vehicle. Doing this actually saved me at least $500 versus letting the Wilmington Subaru location replace it. More

great customer service- Honest assessment of repair needs and work was completed in a timely fashion- and work was completed in a timely fashion- More

Always get fabulous customer service as well as vehicle service - couldn't be happier (unless all services were free!) 😀 service - couldn't be happier (unless all services were free!) 😀 More

Quick and easy maintenance, did not have to wait long at all. Thank you for your hard work! all. Thank you for your hard work! More