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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,408 Reviews

1,408 Reviews of Randy Marion Subaru - Service Center

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April 04, 2024

Absolutely appreciative of the wonderful service at Randy Marion Subaru!! Kathryn, my service representative, and Joe, the mechanic, were wonderful. All my options were thoroughly explained and they were abl More

by THELINTONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, the mechanic who repaired my car, Kathryn Ransom
April 03, 2024

Mark the service writer and Joey the mechanic have been great! Very pleased with both! More

by RANDR659
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey the mechanic-
April 01, 2024

Very pleasant Customer service and 24000 mile service in just an hour as they told us. Also a comfortable waiting area while my car was serviced. More

by debrapudgil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

Timely appointment with great customer service by all especially Mark! Thank you also for the coffee and snacks. More

by TUQNEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

My visit was due to an oil leak covered under my extended warranty. The repair required the engine to be removed, and took 3 days. But I got to drive a new Crosstrek for that period, so no disruption to ou More

by lilync69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
March 31, 2024

Routine periodic service, performed quickly and efficiently, as is the normal experience here. Drive a considerable distance to get my car serviced at Randy Marion. More

by dbmacpherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Fiumidinis
March 30, 2024

The best part all your employees are so positive and polite. Even though I could tell they had a busy day they were kind, courteous and punctual. Amazing to see at a dealership. Especially Jessica need More

by JEEPTU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Rourk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Abbata, Kathryn Ransom, Ron Figat, Hailey McCann
March 30, 2024

They went above service care yesterday. My ascent would not start. They came to house, picked up fob, went to location of car, took it back to dealership, checked out problem and then deliv More

by BROOKS.CINDY82
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
March 30, 2024

Very friendly and welcoming staff. Very knowledgeable and helpful with services needed and recommended. Thanks More

by OUTDOORDIVA41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

The service was really great. Everything was handled in a timely, professional and friendly manner. More

by naomi.erwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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