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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,309 Reviews

1,309 Reviews of Randy Marion Subaru - Service Center

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January 29, 2024

Thanks to Hailey McCann's precise awareness and attention to detail, Randy Marion Subaru will keep my future business. I can only hope the future interactions with this dealership remain in the highest stand More

by twoevos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey McCann
January 29, 2024

Good timely service, nice folks to work with. They saved my parts as i requested. More

by DSUMMERVILLE09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 28, 2024

Service was great, finished before ahead of schedule. Everyone is always there pleasant and friendly. More

by Tina.mcracken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
January 28, 2024

Mark, Tom, and the rest of the crew are always helpful and do a good job. I have purchased 6 vehicles from Randy Marion Subaru and the service is one of the reason why. More

by Dale-Rockwell
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Kathryn Ransom
January 28, 2024

Mark, one of the service writers, goes above and beyond to keep our Subaru in top shape. More

by RONNIEALYTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Very professional experience, Kathryn is very knowledgeable, and attended to my concerns as soon as I arrived. More

by BRNEAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
January 28, 2024

I won’t be back. For a company this large to charge an up charge for using a credit card is greedy and ridiculous. More

by Dan P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Coffee
January 26, 2024

Randy Marion Subaru went over and above my expectations. I live 90 minutes away but I’ll be taking my Subaru here from now on. Thank you! More

by TERI1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
January 26, 2024

Outstanding Service Department. Tom kept me informed from check in, progress and when my car was ready. More

by MMORETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 26, 2024

We were pleased with being able to get our car serviced and the recall done at the same appointment. We appreciated that they kept us updated on the progress. Thanks for the water/coffee and snacks while More

by pkluze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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