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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,311 Reviews

1,311 Reviews of Randy Marion Subaru - Service Center

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January 22, 2024

Friendly and prompt service from all members of your team. Thank you for your service. More

by CYNIEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Figat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Rockwell, Tom Gilbert, Michael Coffee, Kathryn Ransom
January 21, 2024

The staff is friendly and informative. If there’s any delays, they keep you up-to-date. I enjoy the coffee while I wait for my car. More

by KATANA007
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 21, 2024

Thank you for taking care of me, even when there are issues! Your help is always appreciated/ More

by 1jennifercsmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 21, 2024

Service technician left greasy palm prints on body and interior.tech also failed to reattach the obd2 plug after service. And Additional service was suggested (brake pads) without diagnosis. The brake p More

by bpp944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
January 21, 2024

Awesome fair and friendly staff. Who care more about you the customer instead of trying to make a dollar. More

by TURFMAN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
January 20, 2024

Provides excellent service. Personnel are friendly and strive to answer all questions. I would highly recommend this dealership. More

by BDGLAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
January 20, 2024

Mark was good. Dealership good. I do not believe in being required to write 15 words! More

by rwclc
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

I was pleased with the service process, work completed and offering the courtesy car to get my car home was very nice. I was not aware of the 3% credit card charge and the dealership waived the charge. More

by MKELLEY8
Recommend Dealer
Yes
Employees Worked With
Jessica
January 20, 2024

Katheryn sis an excellent job setting up a loaner while getting recall work done. She even schedule me to have additional service work prior to leaving. More

by MIKE.FOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
January 19, 2024

Service is always excellent here. Tom Gilbert looks out for me well. A fine, trustworthy service center! More

by stvanpelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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