Back

Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,311 Reviews

1,311 Reviews of Randy Marion Subaru - Service Center

Sort by
December 31, 2023

Staff always prompt and efficient. Staff keeps clients informed. Waiting area quiet and well-stocked with refreshments. More

by sandybenfieldriddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
December 31, 2023

We were having trouble with our touch screen. Our service agent was very helpful. Took detailed notes. After service it is now working properly. More

by CHARLESCOWELL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
December 31, 2023

Fixed warranty issue with no hassles. Mark and Tom are the best service providers I have experienced in a long while. More

by jrfly4food
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Great customer service. I felt like my service was important. Took time to explain everything and service was performed quickly. More

by zukini98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
December 31, 2023

The service department at Randy Marion Subaru is the best. Mark Welborn the service writer makes sure your experience there is the best that it can possibly be. More

by MARTY.BYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Extremely professional and polite. He made my experience there positive and was very kind and helpful. More

by DEBBIEKAIZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Literally the only place we trust with our Subaru service. Great staff and very customer-centered. More

by toddmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
December 30, 2023

Two thumbs up, As good as always. Kudos and thanks to my Service Advisor, Tom Gilbert More

by PJAKE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
December 30, 2023

Jessica, my service manager, was great. She got me a fair price for (4) new tires and I had a loaner car while my car was in the shop. More

by MIKEY529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
December 30, 2023

Excellent service. Don’t know what else to say! Polite, on time, explain everything to me. More

by HANNAHEROWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry, I don’t remember. ALL very good!
...
71
...