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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,311 Reviews

1,311 Reviews of Randy Marion Subaru - Service Center

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December 30, 2023

Excellent customer service! !! Would recommend to family and friends!! Fast service on my car when getting serviced!!! More

by RC_COLA_62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
December 29, 2023

Very friendly. There was coffee while waiting. Speedy quality work. Will definitely continue to go there. More

by BARBH812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Figat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lurie, John Foley, Tom Gilbert, Michael Coffee, Kathryn Ransom
December 29, 2023

No appointment necessary for routine oil change. Service was performed promptly and professionally. Very satisfied. More

by gatorjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
December 28, 2023

I have been using the Randy Marion service department for many years and have always found the service to be very good. The service staff are very helpful and prompt. I recommend the Randy Marion service dep More

by SMESSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Kathryn Ransom
December 28, 2023

The staff was extremely knowledgable and efficient. They were able to explain the entire fix to me and why it was necessary. Ended up being an updated part which they happened to have on hand even for More

by SyekoWRX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
December 28, 2023

Each visit, I receive the best customer service. Jessica was very approachable, addressed my questions and got me checked in and out promptly. More

by wrighttm00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
December 28, 2023

Was just in for a quick tire rotation but they went above and beyond and checked brakes and fluids. Outstanding customer service. More

by DDILLARD4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
December 28, 2023

I came in with an oil leak that appeared seemingly overnight. I was helped quickly and told about what to expect both time and cost. When my vehicle was ready to pick up the cost was thankfully less t More

by JBinNC
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred , Tom Gilbert, Michael Coffee, Kathryn Ransom
December 27, 2023

Service staff and overall service to my Subaru was fantastic. Staff even explained what all the buttons were. More

by mekingsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
December 25, 2023

Great up front service department. All seem to be over worked. Shd hire added reps More

by gwaldron1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coffee
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