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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,337 Reviews

1,337 Reviews of Randy Marion Subaru - Service Center

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December 31, 2023

Great customer service. I felt like my service was important. Took time to explain everything and service was performed quickly. More

by zukini98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
December 30, 2023

Jessica, my service manager, was great. She got me a fair price for (4) new tires and I had a loaner car while my car was in the shop. More

by MIKEY529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
December 30, 2023

Excellent customer service! !! Would recommend to family and friends!! Fast service on my car when getting serviced!!! More

by RC_COLA_62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
December 30, 2023

Extremely professional and polite. He made my experience there positive and was very kind and helpful. More

by DEBBIEKAIZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Literally the only place we trust with our Subaru service. Great staff and very customer-centered. More

by toddmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
December 30, 2023

Two thumbs up, As good as always. Kudos and thanks to my Service Advisor, Tom Gilbert More

by PJAKE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
December 30, 2023

Excellent service. Don’t know what else to say! Polite, on time, explain everything to me. More

by HANNAHEROWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry, I don’t remember. ALL very good!
December 29, 2023

Very friendly. There was coffee while waiting. Speedy quality work. Will definitely continue to go there. More

by BARBH812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lurie, John Foley, Tom Gilbert, Michael Coffee, Anthony Abbata, Kathryn Ransom, Ron Figat
December 29, 2023

No appointment necessary for routine oil change. Service was performed promptly and professionally. Very satisfied. More

by gatorjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
December 28, 2023

I came in with an oil leak that appeared seemingly overnight. I was helped quickly and told about what to expect both time and cost. When my vehicle was ready to pick up the cost was thankfully less t More

by JBinNC
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred , Tom Gilbert, Michael Coffee, Kathryn Ransom
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