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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,337 Reviews

1,338 Reviews of Randy Marion Subaru - Service Center

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December 28, 2023

I came in with an oil leak that appeared seemingly overnight. I was helped quickly and told about what to expect both time and cost. When my vehicle was ready to pick up the cost was thankfully less t More

by JBinNC
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred , Tom Gilbert, Michael Coffee, Kathryn Ransom
December 28, 2023

Each visit, I receive the best customer service. Jessica was very approachable, addressed my questions and got me checked in and out promptly. More

by wrighttm00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
December 28, 2023

The staff was extremely knowledgable and efficient. They were able to explain the entire fix to me and why it was necessary. Ended up being an updated part which they happened to have on hand even for More

by SyekoWRX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Anthony Abbata, Kathryn Ransom
December 28, 2023

I have been using the Randy Marion service department for many years and have always found the service to be very good. The service staff are very helpful and prompt. I recommend the Randy Marion service dep More

by SMESSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Kathryn Ransom
December 28, 2023

Was just in for a quick tire rotation but they went above and beyond and checked brakes and fluids. Outstanding customer service. More

by DDILLARD4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
December 27, 2023

Service staff and overall service to my Subaru was fantastic. Staff even explained what all the buttons were. More

by mekingsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
December 25, 2023

Great up front service department. All seem to be over worked. Shd hire added reps More

by gwaldron1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Coffee
December 25, 2023

I have always received professional courteous service from Randy Marion Subaru and today did not disappoint. More

by LFRY104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

Staff is very courteous, and they have a comfortable waiting area if you decide to stay. More

by brdeviney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
December 23, 2023

As usual excellent, courteous, prompt and professional service and fair cost on what needs doing More

by carobet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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