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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,311 Reviews

1,311 Reviews of Randy Marion Subaru - Service Center

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December 13, 2023

Great from start to finish,. communication every step of the way.. I drive a long way to have my car serviced there… This is our fifth Subaru and mark and the crew always take gr More

by respdave17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : hailey in check out.. what an angel!!
December 12, 2023

Outstanding staff, great lobby, good coffee,wonderful service,very clean and organized,I will definitely continue buying cars. There! More

by jfitz1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Kathryn Ransom
December 12, 2023

The team here is excellent. Great people who really help me to understand what's going on and have kept my car running in top shape. More

by andrewmbeamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
December 12, 2023

Purchase and service my outback here. Tom and Mark are excellent service technicians. Veterans discount is also a plus. More

by jrfly4food
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
December 11, 2023

Kathryn is always awesome! I have used Randy Marion Service Department exclusively for 3 years and have never been disappointed. I highly recommend them! More

by MARJORIEJMCGUIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
December 10, 2023

Randy Marion Subaru service is excellent. Mark, Kathryn, and the team always take great care of me. The facility is clean and enjoyable. My experience is always a pleasure. More

by dchamberlainnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
December 09, 2023

I love this Subaru dealership. I always feel like they are being honest with me and helping me get the best value for my money. I know I can trust them with my money AND my Subaru. More

by JULES_310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
December 09, 2023

Took my car in for routine service and the service dept was excellent in customer service. More

by Andesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
December 09, 2023

Tom was excellent to work with and my husband and I are more than happy with his assistance in servicing our car. More

by PCANDCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
December 09, 2023

They did the inspection to pay my taxes but the information never was updated into the system. I went back to get the inspection sheet and they gave me the wrong inspection sheet. I went for the th More

by kimwu1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathryn Ransom
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