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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,311 Reviews

1,311 Reviews of Randy Marion Subaru - Service Center

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December 04, 2023

Service was timely, and communication was thorough! The waiting area was comfortable and had plenty of water and snacks if needed. definitely would return to have my vehicle serviced here. More

by slnguyen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
December 04, 2023

Service was fast, communication was clear about what might be needed in future and how to schedule it. No upselling, which I appreciated. Sales staff were friendly. More

by dwhitt99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
December 04, 2023

Great service team! Excellent communication. Randy Marion Subaru Service Department does an excellent job. I have maintained my vehicle there for the last 5 years. Would More

by JONROZZELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom (service)
December 03, 2023

Fantastic experience from the moment I showed interest in the vehicle. No pressure and able to complete the transaction at my Speed. More

by nbenson1750
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Rourk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Staff were very helpful and service was fast for an oil & filter change. Sitting area was clean and great coffee. More

by BENADAMS1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
December 02, 2023

They always take excellent care of my car. This time I was delighted to see beautiful Subarus on the showroom floor! More

by jack471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
December 01, 2023

The staff, particularly, Tom, were very attentive to my unusual problem with warning codes. They worked diligently to find and work out the issue. The car is running well with no pesky warning lights. More

by Lesumm1862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
December 01, 2023

This is my Second Subaru from Randy Marion Subaru! Jason made it a totally stress free process both times to order new cars! Hailey in the service department was very courteous and knowledgeable a More

by jlewis208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Spruill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey Mathews-service writer., Michael Coffee
December 01, 2023

They are very kind, helpful, and all around wonderful. The knowledge is unmatched. They really know how to take care of their customers. More

by Hmccann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
November 30, 2023

Trusted service with easy access and scheduling. We appreciate Randy Marion for service. Shuttle service is ready and convenient. More

by CHARLESRAYNAL
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
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