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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,437 Reviews

1,437 Reviews of Randy Marion Subaru - Service Center

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January 24, 2024

The service team were great to work with. Nice clean waiting room . Overall great experience!!! More

by greyshutt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
January 23, 2024

To Expensive. You are being deceptive also too quick to actually make a proper analysis of problems. Walton no alternatives. More

by LONDONYORK1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
January 23, 2024

Tom and the crew in service are why I keep going back. You get what you pay for. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert, Kathryn Ransom
January 23, 2024

My Service Advisor was spectacular. Nice waiting area. Too bad the family has gone super political. I will go to another dealership. Big turn-off. More

by dcap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

Always happy with the waiting area at the dealership,. My service was quickly done and executed well. More

by shawn.o.austin
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
January 22, 2024

Everything done in a professional manner. The oil change performed good, recommendations received. Will recommend More

by NIKITAMIN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
January 22, 2024

Friendly and prompt service from all members of your team. Thank you for your service. More

by CYNIEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Rockwell, Tom Gilbert, Michael Coffee, Anthony Abbata, Kathryn Ransom, Ron Figat
January 21, 2024

Awesome fair and friendly staff. Who care more about you the customer instead of trying to make a dollar. More

by TURFMAN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Fogarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathryn Ransom
January 21, 2024

Thank you for taking care of me, even when there are issues! Your help is always appreciated/ More

by 1jennifercsmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 21, 2024

Service technician left greasy palm prints on body and interior.tech also failed to reattach the obd2 plug after service. And Additional service was suggested (brake pads) without diagnosis. The brake p More

by bpp944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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