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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,437 Reviews

1,438 Reviews of Randy Marion Subaru - Service Center

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January 21, 2024

Service technician left greasy palm prints on body and interior.tech also failed to reattach the obd2 plug after service. And Additional service was suggested (brake pads) without diagnosis. The brake p More

by bpp944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
January 21, 2024

The staff is friendly and informative. If there’s any delays, they keep you up-to-date. I enjoy the coffee while I wait for my car. More

by KATANA007
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 20, 2024

Mark was good. Dealership good. I do not believe in being required to write 15 words! More

by rwclc
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Provides excellent service. Personnel are friendly and strive to answer all questions. I would highly recommend this dealership. More

by BDGLAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
January 20, 2024

I was pleased with the service process, work completed and offering the courtesy car to get my car home was very nice. I was not aware of the 3% credit card charge and the dealership waived the charge. More

by MKELLEY8
Recommend Dealer
Yes
Employees Worked With
Jessica
January 20, 2024

Katheryn sis an excellent job setting up a loaner while getting recall work done. She even schedule me to have additional service work prior to leaving. More

by MIKE.FOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
January 19, 2024

Charges 3% if charge card is used as payment. Does do good work on my Subaru. More

by Rlmyers01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
January 19, 2024

Service is always excellent here. Tom Gilbert looks out for me well. A fine, trustworthy service center! More

by stvanpelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
January 19, 2024

Very pleased with the service it was fast and employees were helpful and courtesy will definitely return More

by AMROMANO613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
January 18, 2024

Love my service rep Kathryn. Fast and efficient service and good communication and good work More

by washington.renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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