Randy Marion Subaru - Service Center
Mooresville, NC
1,311 Reviews of Randy Marion Subaru - Service Center
Although the service reps are very helpful and cordial, and the service was performed to my satisfaction, the dealership nickels and dimes you to death. I had to pay an approximate 15% service fee just fo and the service was performed to my satisfaction, the dealership nickels and dimes you to death. I had to pay an approximate 15% service fee just for the privilege of having them service my vehicle. And on top of that they now charge a 3% surcharge for using a credit card. Not user friendly especially for seniors living on a fixed income! Hailey McCann is outstanding! She goes above and beyond to make the service experience as painless as possible. She is the reason I have my vehicle serviced at Randy Marion. More
Did the oil change as scheduled without any issues. Recommended maintenance for my next visit. Not happy about a 3% add for credit cards so may need to go elsewhere Recommended maintenance for my next visit. Not happy about a 3% add for credit cards so may need to go elsewhere More
Absolutely the best customer service from the service manager to all the mechanics.Friendly and efficient service. They go a step beyond. manager to all the mechanics.Friendly and efficient service. They go a step beyond. More
Friendly, professional, and trustworthy. They answer every question, and make sure the needs of the car are met and the customer is satisfied. Have always been very pleased. They answer every question, and make sure the needs of the car are met and the customer is satisfied. Have always been very pleased. More