Randy Marion Subaru - Service Center

Always a pleasant experience. Advisor was friendly and keep me informed of progress and estimated time. Great waiting area. Advisor was friendly and keep me informed of progress and estimated time. Great waiting area. More

The check in process is always easy. The waiting area is comfortable and stocked with water, coffee, and snacks. I always feel welcomed. The waiting area is comfortable and stocked with water, coffee, and snacks. I always feel welcomed. More

Tom and service department did a great job with service along with spending extra time in helping to identify concern along with spending extra time in helping to identify concern More

Due to the minimal mileage we put on our cars of late, the annual state inspections and annual oil changes account for most all our visits. Still, Tom G treats us like frequent flyers. the annual state inspections and annual oil changes account for most all our visits. Still, Tom G treats us like frequent flyers. More

Jessica and Mike provided an incredible experience. I brought my 2019 Outback in with a parasitic battery drain. Other dealerships and Subaru Corporate DID NOTHING to help with this common issue. Mik I brought my 2019 Outback in with a parasitic battery drain. Other dealerships and Subaru Corporate DID NOTHING to help with this common issue. Mike immediately diagnosed the issue and solved it. I am not normally overwhelmed by professionalism, but this service department stands apart from other Subaru dealerships and ownership groups. Really well done. More

We were having trouble with our touch screen. Our service agent was very helpful. Took detailed notes. After service it is now working properly. Our service agent was very helpful. Took detailed notes. After service it is now working properly. More

Staff always prompt and efficient. Staff keeps clients informed. Waiting area quiet and well-stocked with refreshments. Staff keeps clients informed. Waiting area quiet and well-stocked with refreshments. More

Great customer service. I felt like my service was important. Took time to explain everything and service was performed quickly. I felt like my service was important. Took time to explain everything and service was performed quickly. More

The service department at Randy Marion Subaru is the best. Mark Welborn the service writer makes sure your experience there is the best that it can possibly be. best. Mark Welborn the service writer makes sure your experience there is the best that it can possibly be. More

Fixed warranty issue with no hassles. Mark and Tom are the best service providers I have experienced in a long while. Mark and Tom are the best service providers I have experienced in a long while. More