Randy Marion Subaru - Service Center
Mooresville, NC
1,311 Reviews of Randy Marion Subaru - Service Center
I could easily make an appointment for a time slot convenient for me. Subaru advisor Kathryn was absolutely professional and kept me posted about the service job in progress. The waiting area was comf convenient for me. Subaru advisor Kathryn was absolutely professional and kept me posted about the service job in progress. The waiting area was comfortable and pleasing. It was nice to have free coffee and water available - and more importantly, complimentary wash and cleaning of the car. I liked the ambience of the place. In my view, Randy Marion Subaru is an excellent dealership. More
Got an oil change everything was fine. Next morning I pull out of my driveway and there’s a puddle of oil underneath the car. Driving not thinking about it, then the car starts smoking and Next morning I pull out of my driveway and there’s a puddle of oil underneath the car. Driving not thinking about it, then the car starts smoking and every light came on. Blew my entire engine. So disappointed. They are making it right but it’s a major problem. Someone was rushing and not paying attention to replace the cap that went on my oil pan. More
Tom is so pleasant with all the customers. Good service as always. Thank you very much. Good service as always. Thank you very much. More
Kathryn was very efficient and sweet. She took care of me very well. This was a regular service on my 2022 Subaru Ascent and the vehicle inspection. She took care of me very well. This was a regular service on my 2022 Subaru Ascent and the vehicle inspection. More
Great service. Facility is really clean. Glad to get coupons to use to help with the price. Facility is really clean. Glad to get coupons to use to help with the price. More
I’m always treated well when I bring my car for service and the waiting area is very nice. and the waiting area is very nice. More
Although busy and I didn’t have an appointment, they were very attentive to my needs. I had a time issue, and Mark made sure I was taken care of. very attentive to my needs. I had a time issue, and Mark made sure I was taken care of. More
Absolutely fantastic service and fantastic people! Never have to wait very long and the mechanics and technicians are very knowledgeable. Never have to wait very long and the mechanics and technicians are very knowledgeable. More
Mark consistently provides outstanding customer service! Randy Marion is lucky to have him. Great job always! Randy Marion is lucky to have him. Great job always! More