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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,437 Reviews

1,437 Reviews of Randy Marion Subaru - Service Center

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December 02, 2023

Staff were very helpful and service was fast for an oil & filter change. Sitting area was clean and great coffee. More

by BENADAMS1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
December 02, 2023

They always take excellent care of my car. This time I was delighted to see beautiful Subarus on the showroom floor! More

by jack471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
December 01, 2023

The staff, particularly, Tom, were very attentive to my unusual problem with warning codes. They worked diligently to find and work out the issue. The car is running well with no pesky warning lights. More

by Lesumm1862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
December 01, 2023

They are very kind, helpful, and all around wonderful. The knowledge is unmatched. They really know how to take care of their customers. More

by Hmccann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
December 01, 2023

This is my Second Subaru from Randy Marion Subaru! Jason made it a totally stress free process both times to order new cars! Hailey in the service department was very courteous and knowledgeable a More

by jlewis208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Spruill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailey Mathews-service writer., Michael Coffee
November 30, 2023

Trusted service with easy access and scheduling. We appreciate Randy Marion for service. Shuttle service is ready and convenient. More

by CHARLESRAYNAL
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
November 28, 2023

Great service! Mark and his manager took the time to get to know me and my vehicle. They inspected a part that needed to be replaced and were very fair about the re More

by markeast71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

The service advisors and support staff are great. Tom is always very polite and easy to understand. Nice waiting area. More

by DOBE32792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimmi, Tom Gilbert
November 27, 2023

was happy with the experience in the service department, no issues and communication was good. More

by dtsprouse251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
November 25, 2023

Very helpful service , quick and easy customer service rep very helpful , would go back for service or to buy More

by MJ.ATSALIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
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