Randy Marion Subaru - Service Center

As part of the deal they were to replace the halogen fog lights on my forester with led lights. They gave me the run around and past me back and forth. Last thing I heard was they were on back order and th lights on my forester with led lights. They gave me the run around and past me back and forth. Last thing I heard was they were on back order and they would call me. Four month later. No call. They did call me to set up an oil change a few weeks ago and I asked about the dog lights. They said someone would call me. I’m still waiting. They did issue me a check but said that was for the hassle of waiting. If they said they weren’t going to install the led fog lights why didn’t they have that conversation with me. Otherwise the dealership and deal was great. More

Efficient , and honest. Would recommend. Ask for Thomas in the Service Department. thank you again. Would recommend. Ask for Thomas in the Service Department. thank you again. More

I had spoken to multiple dealerships and found this location to be the most knowledgeable with the best price for the service I needed. location to be the most knowledgeable with the best price for the service I needed. More

The staff at Randy Marion is friendly, polite and respectful. Excellent service. I’m very satisfied with my Subaru and this dealership. respectful. Excellent service. I’m very satisfied with my Subaru and this dealership. More

I love the personal touch! Tom left a note and a couple of treats for me on my drive home. Tom left a note and a couple of treats for me on my drive home. More

I love this dealership, but I dislike having to fill out more than one rating for one service call. This is NOT the dealership's fault or my great service man, Tom. more than one rating for one service call. This is NOT the dealership's fault or my great service man, Tom. More

Although the service reps are very helpful and cordial, and the service was performed to my satisfaction, the dealership nickels and dimes you to death. I had to pay an approximate 15% service fee just fo and the service was performed to my satisfaction, the dealership nickels and dimes you to death. I had to pay an approximate 15% service fee just for the privilege of having them service my vehicle. And on top of that they now charge a 3% surcharge for using a credit card. Not user friendly especially for seniors living on a fixed income! Hailey McCann is outstanding! She goes above and beyond to make the service experience as painless as possible. She is the reason I have my vehicle serviced at Randy Marion. More

Great service. Friendly staff. Nice waiting room. Fast service. Just wish prices were a bit cheaper Friendly staff. Nice waiting room. Fast service. Just wish prices were a bit cheaper More

The only dealership I trust. They are friendly and make you feel like they have your best interest at heart. They are friendly and make you feel like they have your best interest at heart. More

Did the oil change as scheduled without any issues. Recommended maintenance for my next visit. Not happy about a 3% add for credit cards so may need to go elsewhere Recommended maintenance for my next visit. Not happy about a 3% add for credit cards so may need to go elsewhere More