Randy Marion Subaru - Service Center
Mooresville, NC
1,446 Reviews of Randy Marion Subaru - Service Center
Absolutely the best customer service from the service manager to all the mechanics.Friendly and efficient service. They go a step beyond. manager to all the mechanics.Friendly and efficient service. They go a step beyond. More
Friendly, professional, and trustworthy. They answer every question, and make sure the needs of the car are met and the customer is satisfied. Have always been very pleased. They answer every question, and make sure the needs of the car are met and the customer is satisfied. Have always been very pleased. More
Tom is so pleasant with all the customers. Good service as always. Thank you very much. Good service as always. Thank you very much. More
I could easily make an appointment for a time slot convenient for me. Subaru advisor Kathryn was absolutely professional and kept me posted about the service job in progress. The waiting area was comf convenient for me. Subaru advisor Kathryn was absolutely professional and kept me posted about the service job in progress. The waiting area was comfortable and pleasing. It was nice to have free coffee and water available - and more importantly, complimentary wash and cleaning of the car. I liked the ambience of the place. In my view, Randy Marion Subaru is an excellent dealership. More
Got an oil change everything was fine. Next morning I pull out of my driveway and there’s a puddle of oil underneath the car. Driving not thinking about it, then the car starts smoking and Next morning I pull out of my driveway and there’s a puddle of oil underneath the car. Driving not thinking about it, then the car starts smoking and every light came on. Blew my entire engine. So disappointed. They are making it right but it’s a major problem. Someone was rushing and not paying attention to replace the cap that went on my oil pan. More
Kathryn was very efficient and sweet. She took care of me very well. This was a regular service on my 2022 Subaru Ascent and the vehicle inspection. She took care of me very well. This was a regular service on my 2022 Subaru Ascent and the vehicle inspection. More