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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,446 Reviews

1,446 Reviews of Randy Marion Subaru - Service Center

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November 11, 2023

everyone was great to deal with. .had questions answered..couldnt how fast the service took...highly recommend Randy Marion Subaru More

by kenmoreny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
November 10, 2023

Very friendly and helpful service department always keeping you informed of the work and cost to be performed More

by AMOS930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
November 10, 2023

Absolutely the best customer service from the service manager to all the mechanics.Friendly and efficient service. They go a step beyond. More

by BRUCEBOZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert, Kathryn Ransom
November 10, 2023

Friendly, professional, and trustworthy. They answer every question, and make sure the needs of the car are met and the customer is satisfied. Have always been very pleased. More

by bekre20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Tom is so pleasant with all the customers. Good service as always. Thank you very much. More

by jackjudys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Kathryn Ransom
November 09, 2023

I could easily make an appointment for a time slot convenient for me. Subaru advisor Kathryn was absolutely professional and kept me posted about the service job in progress. The waiting area was comf More

by Roshan.attrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
November 09, 2023

Got an oil change everything was fine. Next morning I pull out of my driveway and there’s a puddle of oil underneath the car. Driving not thinking about it, then the car starts smoking and More

by VANESSASHIELDS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathryn Ransom
November 09, 2023

Very professional dealership. Easy to work with buying a car or getting service. I highly recommend. More

by Mark Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
November 08, 2023

The service department staff were polite, professional, and knowledgeable about what my car needed. The waiting area was clean. More

by KMITCHAM57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
November 08, 2023

Kathryn was very efficient and sweet. She took care of me very well. This was a regular service on my 2022 Subaru Ascent and the vehicle inspection. More

by bfreeze341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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