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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,446 Reviews

1,446 Reviews of Randy Marion Subaru - Service Center

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October 29, 2023

The customer service and experience with the staff was excellent. I took my car in for replacement of a cross threaded/stripped stud. However, after getting home, I checked all the studs/lugs and the one More

by MARCUSDALY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
October 27, 2023

Awesome service, it didn’t take to long. Also, it is a very friendly atmosphere. More

by mnm5thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Mark was extremely helpful! Great customer service, and great at explaining things in detail. Overall great experience! More

by RISHI23289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

The repair date kept moving right. More importantly, the brakes that were replaced are now dragging and squeal at low speeds. More

by wgerboth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Rotated tires as part of agreement for buying them there. Noted wheel bearings bad with only 86K miles. More

by connwaye
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Friendly, knowledgeable, informative. Service department is very friendly and helpful. Your going to need more chairs. More

by bsupes55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
October 26, 2023

Great dealership. Great employees!!! Always go above and beyond in service and friendliness!! Makes it an easy in/out More

by B.REED1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Rockwell, Michael Coffee, Ron Figat
October 26, 2023

I took my daughter Subaru in to get a headlamp replaced and oil change. The staff was very friendly and prompt. While the vehicle was there, they diagnosed an additional problem that they were able to repa More

by swingrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
October 26, 2023

Polite, service seems to be a little faster. Professional. Clean, I will recommend to others More

by SHERRIECHRISTOPHER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
October 25, 2023

Kat was awesome and my computer screens works perfectly now! I am very happy with the service and turnaround I received. More

by DENNYDEATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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