Randy Wise Hyundai

This is the best customer service I have ever experienced! I was looking to purchase a 2012 Elantra. The sales person at the first dealership I visited was rather rude. I went to a second dealers experienced! I was looking to purchase a 2012 Elantra. The sales person at the first dealership I visited was rather rude. I went to a second dealership and was told I would be contacted when a model came in to test-drive. After a week and multiple phone calls, I called Randy Wise just to see if there were any 2012 Elantras in stock. Jeff Jaruzel happened to take my call and told me there were 2 models in stock. He asked me if I wanted to come in the next day to test drive, and I explained I was just curious about inventory as I lived over an hour away. He offered to drive a car down for me to test drive. He came right to my house on his own time (7pm) to make sure my husband could be there also. He answered our questions for over an hour, and never made us feel pressured to purchase. We decided to buy before he left the house (he didn't know that, though!). The next day he made sure to call me and walk me through all of the details. If he didn't know an answer to my questions, he was honest about it, and made sure he found out for me. Two days later he brought our new car to our front door. He even put the plates from our trade in on the Elantra before coming in. The whole process was enjoyable and stress-free. I really felt like a VIP! I appreciate the little touches (like when he saved the new car sticker just in case we wanted to keep it). My husband and I will recommend this dealership and Jeff to all of our friends and will never purchase anywhere else!! Thanks guys!! More

Everyone that helped me was very friendly but not pushy. They worked with my below average credit to get me an execellent vehicle. I'm very pleased with the dealership and the employees that assisted me. They worked with my below average credit to get me an execellent vehicle. I'm very pleased with the dealership and the employees that assisted me. More

I always look up Ron when I take my car in for service and when I told him of the car's trouble he asked if I would like to buy a later model. The car he found for me was a Buick Lucerne with low miles an and when I told him of the car's trouble he asked if I would like to buy a later model. The car he found for me was a Buick Lucerne with low miles and very clean. I needed to have my wife try getting in (She is recuperating from a broken hip and dehydration) so Ron let me take it home and pick her up. She had questions for Ron about the car's color and he reassured her that it was a very popular color. Since my old car had to remain overnight for repair he let us use the Lucerne overnight and even bought some gas. The next day we completed the paperwork, which Ron made very fast and easy. Ron is a very warm friendly person and very honest. Definitely not in the media image of used car dealers. These are some reasons why I am a repeat customer for many years. More

Nothing more to add. All questions were answered, all concerns and issues were addressed and/or resolved. Service, knowledge, professionalism were all present. Thank you, I have already recommended you concerns and issues were addressed and/or resolved. Service, knowledge, professionalism were all present. Thank you, I have already recommended your dealership and the salesmen Joe. A gentlemen named Kevin helped by going over the financing with us who deserves the same rating on his part of the overall experience. More

This is my second car purchased at Randy Wise Auto Mall. I appreciate the customer service, making sure I am happy, checking on me every month or so to see how much I like my vehicle. This is unknown with o I appreciate the customer service, making sure I am happy, checking on me every month or so to see how much I like my vehicle. This is unknown with other dealers I have worked with. Hyundai has been like family to me. It is great to go into the dealer and be called by first name. Hyundai is the best and will keep buying them for years to come. More

I have given this review because I have always been treated fairly and treated well. The day I bought my car I went there for an oil change, and I drove home a new car. The reason because they took the treated fairly and treated well. The day I bought my car I went there for an oil change, and I drove home a new car. The reason because they took the time to treat me well. More

This is the 4th Hundai I have purchased through Kevin Bright in a year and a half. I found Kevin to be very truthful (none of that sleezy salesmen rep so many other dealers have), friendly, and knowledg Bright in a year and a half. I found Kevin to be very truthful (none of that sleezy salesmen rep so many other dealers have), friendly, and knowledgeable. I would (and have) recommended Kevin to numerous friends looking to purchase a car. Without a doubt, I will buy all my cars from Kevin Bright. The service department has always been very helpful. The area is always very clean. More

Jacob and I had a fantastic experience with Randy Wise Auto Mall. Everyone there was pleasant and helpful. Andrea was more than willing to help us find the perfect vehicle. I contacted her and she sent me Auto Mall. Everyone there was pleasant and helpful. Andrea was more than willing to help us find the perfect vehicle. I contacted her and she sent me emails with cars to look at, she was even willing to come and pick me up from my job because I had informed her that my car had died. It's great to see someone so willing to go above and beyond what they have to. I truly appreciated ALL of her help. Jacob and I walked into Randy Wise with very little hope of leaving with a car, we were sure we'd need a co-signer to be able to get a vehicle. Kevin found us a loan with Financial Plus at a great rate (for us) and that helped us get a car that was just a dream when we test drove it. We test drove the Hyundai Santa Fe first. It was a 2011, and way over what we were even thinking about with price. And Andrea informed us that the Hyundai were really good with having a low payment. So we went inside and it was a little more than what we really wanted to spend. So we went back out to the lot to look some more. We test drove the 2005 Pontiac Montana, which was one of the cars I was really interested in before we got there. But it was As-Is with no warranty, and of course it just wasn't as nice as the Santa Fe. So we decided to test drive the 2011 (or it could have been a 2010) Hyundai Accent. Much smaller, better on gas, but it also didn't have anything extra like power windows or locks, and I as a single mother, have come to find those VERY handy. So I wasn't head over heels for it. So we went back inside to see what could be done with the payments on the Santa Fe. JJ helped make this car that was just a dream a reality for us. We are so grateful for everyone there at Randy Wise, they were courteous and friendly. And very willing to help. Andrea was fun and friendly, JJ helped make the car fit our budget, Kevin found us a loan, Earl was helpful with giving us some information about cars, and Cedric helped clean the Santa Fe up so we could take it home. (Thanks for getting the sticker off the headlight for us!) Thanks again for making a dream car a reality for us! More

Ron Zenka treated me with utmost respect, as did Brad Miller. They never pressured me into buying a car. Ron greeted me with a smile and listened to what I wanted in a car. Then he made suggestions. His Miller. They never pressured me into buying a car. Ron greeted me with a smile and listened to what I wanted in a car. Then he made suggestions. His suggestions were backed up with explanations and the showing of the actual cars themselves. We worked out a great deal and I appreciate what I received for my trade-in. Because of this personal attention, knowledge of vehicles and friendly atmosphere, I look forward to buying a car from this dealership again and recommend this dealership to my friends and family. More

After visiting two other dealerships not finding what we were looking for we visited Randy Wise Genesee Valley and spoke with Kevin Bright and Brad Miller - Brad was able to find the exact 2012 Sonata we w were looking for we visited Randy Wise Genesee Valley and spoke with Kevin Bright and Brad Miller - Brad was able to find the exact 2012 Sonata we were looking for - we were happy with the price too! Both Kevin and Brad made the experience very easy and would shop Randy Wise Genesee Valley again. More