Randy Wise Hyundai

Above and beyond Jim Johnson went beyond what I would have expected from anyone, He will be my first and last choice in my future purchases. I feel like he really care Jim Johnson went beyond what I would have expected from anyone, He will be my first and last choice in my future purchases. I feel like he really cared and made buying a car not so scarey! More

First Time Visit My purchase of my 2017 Hyundai Elantra was the first visit to Randy Wise. The staff was very friendly and I was pleased with my purchase, I would visi My purchase of my 2017 Hyundai Elantra was the first visit to Randy Wise. The staff was very friendly and I was pleased with my purchase, I would visit again. More

Excellent Experience! I drove in to originally look at used vehicles. When I got into the showroom and saw the Blue Continental, I fell in love. Eric, Scott, Chad and Richa I drove in to originally look at used vehicles. When I got into the showroom and saw the Blue Continental, I fell in love. Eric, Scott, Chad and Richard helped me get one with the features I wanted, at a payment I was like looking for. Very knowledgeable and helpful all the way around! More

Jim Johnson great sale person I had a great experience buying my first car. Jim Johnson was very helpful and I would recommend him to anyone . My husband will come to him next I had a great experience buying my first car. Jim Johnson was very helpful and I would recommend him to anyone . My husband will come to him next More

Really do not care to sell new cars Started out had to call dealership from dealership to get waited on went to lounge for service because at counter they put their back to me and looked Started out had to call dealership from dealership to get waited on went to lounge for service because at counter they put their back to me and looked at a computer. I called asked ,I am here to buy new car please help me everyone in lounge laughed. Glen the manager came out with apologies and found Derek . after 9 hours I left with my new car but Derek bragged up the road side service and towing and I mentioned good I could take coverage off insurance policy after 350 miles I find out no, it only covered towing to an authorized dealership no where else. I asked if any restaurants closely to walk to and Derek says no, realize I started contract at 9 am after 6 pm I am still there starved seems a car would be available to get food. At 10 am they had my keys to my vehicle. Also now for test drives they have $40 gift card. Since I bought the car I think I should receive it Derek forget so the next day I called and asked and explained I didn't use email much so he did send me a 50.00 card but again I had to take time to get back to him which is like 4 calls. I get warning light I am out of fuel at 350 miles I hoped service would not be this soon. I call Glen the general manager I believe and talk about the whole poor experience and he send me $200.00 also in gift cards.Then I call him back after finding out i need to have car servicede and I was not happy with the whole experience he said he is done with me and don't call him again and said to call randywise chevrolet to make appointment with randy wise. On Friday I did and the lady's father had a heart attack and I left message. Today I contacted her and she cares less of my side. Told me her father died and not to yell which I want. All I asked for was a phone call with randy wise. She hung up on me. So I lost both parents 26 days apart in 1995. I am a disabled vet but she shouldn't be back at work if it is to soon ,don't take it out on me this is her job. So bottom line they cover each others ... If you don't like what they did its your problem not theirs now I have a lifetime of service with a dealer I have had a very poor experience with. And also she said i will never speak to Randy Wise. Sorry mister high and almighty to have tried to use 10 minutes of your valuable time there was more problems with this sale like the added policy's covering if car is total loss in accident Hyundai pays off the car NO i find out what little my insurance will not cover the company will .Please don't brag up items if they are just half truths I thought that type of 1970 car sales was gone for good but its doing fine here.$200.00 extra dollars is a lit of money but I expect to remember buying a new car as fun and a happy time not being disgusted and more less ignored now. More