I made an appointment using your online web page on a Sunday. I made specific reservations for unscheduled maintenance for a coolant line that had sprung a leak and for safety recall items at 0700 hrs on Thursday morning; which was the earliest appointment available. I had my car towed in on Tuesday. When I checked in at the maintenance desk, the guy had me down at 0745 on Thursday for an oil change. Not sure how that happened.
BUT, BILL MADE CHANGES TO THE APPOINTMENT AND GOT MY CAR IN AND OUT A DAY EARLY! YOU ROCK, BILL SUMNERS!