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Rapids Honda

Coon Rapids, MN

3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,681 reviews

July 28, 2021

Marlin is the best and only service advisor that we have had the pleasure to deal with at Rapids Honda. He is alway accommodating and willing to work with you in any situation. More

by kja040569
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney, Joel Bringle
Jul 28, 2021 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear Marlin and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 27, 2021

Shawn was easy and friendly to work with. Great punctual in his time estimates. Answered all my questions with no pressure sales on services. Great job to the service team. More

by CRV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Jul 27, 2021 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 27, 2021

Jorge was very professional and easy to work with. Made certain that all of my questions/concerns were answered Was very helpfu and answered questions pretty promptly More

by wiidgel2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa, Chad Zastrow
Jul 28, 2021 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jorge and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 26, 2021

Went for an oil change and ended up buying a vehicle, which I really didn't need too. Kind of felt a little pressured into buying it. All in all it was a average service that I had More

by Uthao79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Thomas, Scott Andrews, Alex Pint
Jul 26, 2021 -

Rapids Honda responded

Thank you for your feedback. We strive to make sure that all of our customers leave happy, and it's disappointing to hear that you weren't fully satisfied with your recent experience here at Rapids Honda. Please don't hesitate to reach out if you would like to discuss this in more detail, we would appreciate the opportunity to address your concerns. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 26, 2021

My service advisor Chad Zastrow was great. He explained and answered all my questions. My vehicle was serviced and returned to me at the time it was promised. More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jul 26, 2021 -

Rapids Honda responded

Thank you so much for your excellent review, Chuck! We are so glad that Chad had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 26, 2021

We have leased 2 vehicles from Rapids Honda and have been highly satisfied with the vehicles and the service they provide. Our salesman has also been remarkable in meeting our expectations. More

by clark.deb44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson
Jul 26, 2021 -

Rapids Honda responded

Thanks for sharing your thoughts about your experiences with Rapids Honda, Deb! We appreciate your business and hope to exceed your expectations when it's time for lease number three! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 25, 2021

Fast, friendly service! Beautiful facility too. Rapids Honda Rocks! Did you know they offer a lifetime warranty on most of their vehicles? Pretty cool! I highly recommend this store! More

by sanderson16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Chad Zastrow, Shane Stegeman, Natalie Cherne, Scott Andrews
Jul 26, 2021 -

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 25, 2021

Good for an oil change and tire rotation, but that's it. Don't do interior or exterior detailing. If you haven't heard from them by mid day they forgot to due your service and remind them. They won't call More

by Andover Resident
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke Khilans, Shawn Richter, Jack Scheel
Aug 11, 2021 -

Rapids Honda responded

We're sorry to hear that your recent visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 25, 2021

While trying to fix my speakers they put a crack into the exterior of the 3rd row and will not call back to fix it. More

by cfongthavisay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlin Haney
Aug 11, 2021 -

Rapids Honda responded

Providing a positive experience is our top priority, and I'm sorry that we failed here. I'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to me directly or let me know the best way to contact you and I will reach out. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 24, 2021

Professional and helpful. Attentive. We will recommend Roger to anyone. We will return. Happy e can get our vehicle washed once a week. Thank you More

by peggymarie1947
Recommend Dealer
Yes
Employees Worked With
Roger Thomas
Jul 26, 2021 -

Rapids Honda responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Roger and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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