Rapids Honda

Service and work was done fast and sooner than I had anticipated the guy that helped me out was friendly and very knowledgeable thanks and will definitely go back anticipated the guy that helped me out was friendly and very knowledgeable thanks and will definitely go back More

As always, I had a very good experience at Rapids Honda where Chad Zastrow and his team performed the maintenance and repairs on my Honda CRV. Thanks for the service and attention to details! where Chad Zastrow and his team performed the maintenance and repairs on my Honda CRV. Thanks for the service and attention to details! More

Excellent professionalism and great customer experience! Mommy first time working with a dealership couldn’t have gone better!!! Made me at ease with any concerns and let me know I could reach out if I had Mommy first time working with a dealership couldn’t have gone better!!! Made me at ease with any concerns and let me know I could reach out if I had any questions! More

I will NEVER purchase from here again. Do not say something is an add on then go to the table and expect it to be paid, especially when that “add on” is almost $2,000.00, absolutely ridiculous! I hav something is an add on then go to the table and expect it to be paid, especially when that “add on” is almost $2,000.00, absolutely ridiculous! I have told everyone I know to never shop there. More

First time at Rapids Honda, service department was very clean. The people in the service department were very friendly was in and out on time. I will be going back for my service needs. clean. The people in the service department were very friendly was in and out on time. I will be going back for my service needs. More

Even though we were able to come to an agreement, I was not impressed with the sales tactics we encountered. My fiancé and I were serious buyers, with good paying jobs and tier 1 credit. We were not treate not impressed with the sales tactics we encountered. My fiancé and I were serious buyers, with good paying jobs and tier 1 credit. We were not treated as such, and the agent almost refused to run potential payment scenarios for us to gain a better understanding of our monthly payments. He insisted that he wasn’t going to run numbers unless we were serious about buying the vehicle. We were very close to walking out on the deal due to our frustration with the agent. He is lucky the manager stepped in. More

Everything was great! We had a fantastic experience with everyone there! Our sales guy Elvis went above and beyond to make sure we had a great car buying experience! everyone there! Our sales guy Elvis went above and beyond to make sure we had a great car buying experience! More

The service on my Honda Odyssey was done efficiently and expertly. The customer service in the service department was excellent. The service representative’s communication was superb. expertly. The customer service in the service department was excellent. The service representative’s communication was superb. More

Service was great, but had windshield replaced and not all of the window decals were replaced. Some decals represented paid programs that I had previously when the car was purchased. all of the window decals were replaced. Some decals represented paid programs that I had previously when the car was purchased. More

Very happy with my service . Had an appointment and the work was done in a very timely manner. Chad Zastrow is always very pleasant and friendly. Thank you work was done in a very timely manner. Chad Zastrow is always very pleasant and friendly. Thank you More