Rapids Honda

As we test drove, the salesman touted that the car we bought had "Auto Butler Protection" on it's finish and "Diamond Fusion" on it's windows. After insisting on a credit check we didn't need (we were fi bought had "Auto Butler Protection" on it's finish and "Diamond Fusion" on it's windows. After insisting on a credit check we didn't need (we were financing through our own bank) we were kept at the dealership far too long and without dinner. I suspect this is part of your routine, so people will sign anything to get out of there. At any rate, we were charged for the above mentioned finishes, which were already on the car. This will always be a part of our story of purchasing from Rapids Honda. Ultimately the car's value was only slightly above blue book. So, not great. But the kid liked the car. More

I bought the Pilot EX-L I was told it had an adjustable lift gate. Found out this was only on the touring or higher lift gate. Found out this was only on the touring or higher More

Myles and Wade were excellent and couldn't have been more friendly and helpful. Working with Wade was great, aside from working with Wade though, on the night of purchase, there were several instances of un friendly and helpful. Working with Wade was great, aside from working with Wade though, on the night of purchase, there were several instances of unethical practices that felt like old-school used car dealer practices and not what we expected nor have experienced with other dealers. More

I’ve worked with Marlin the last couple times I’ve been into Honda and he is so friendly and super helpful. My car didn’t get fixed that same day so he set me up with a loaner car and kept me in the loop a into Honda and he is so friendly and super helpful. My car didn’t get fixed that same day so he set me up with a loaner car and kept me in the loop about my car. More

The staff were great. Helpful and got be a good deal on a new CRV. The one year maintenance plan and free car washes are awesome a new CRV. The one year maintenance plan and free car washes are awesome More

Dee was a phenomenal sales person! Dee had the right knowledge and skills to help me find the best deal for me. Other staff could benefit from learning from Dee. knowledge and skills to help me find the best deal for me. Other staff could benefit from learning from Dee. More

Outstanding service visit was due to auto butler reapply service department Luke took very good care of me and the car and I like the fact that you can pay online prior to showing up service department Luke took very good care of me and the car and I like the fact that you can pay online prior to showing up More

Good inventory. They kept their word and fixed the check engine light on my truck. The loan process good have been done a little better, but otherwise okay. engine light on my truck. The loan process good have been done a little better, but otherwise okay. More

On the day I had oil change, The service guy said something about a recall and that they would be calling me to set up appointment.. I haven't heard anything. It says in question below that reason fo something about a recall and that they would be calling me to set up appointment.. I haven't heard anything. It says in question below that reason for visit was sales. That isn't true. It was to get oil change. I filled out a survey within days of my visit. More

From the time we walked into the dealership and met Eric we were very pleased with his expertise and friendliness and he helped us feel comfortable all the way through the deal on the new car. We love the n we were very pleased with his expertise and friendliness and he helped us feel comfortable all the way through the deal on the new car. We love the new CR-V! More