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Rapids Honda

Coon Rapids, MN

3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,681 reviews

April 28, 2021

Everything went well. Shane found what we needed and Chad got the project done with his team. Additional service was handled to our satisfaction. Great people. More

by dstephan8278
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow, Shane Stegeman
Apr 28, 2021 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 27, 2021

I worked with Jack Lutz to schedule my recent service. I am a first-time Honda owner, and this was my first service appointment. Jack was very knowledgeable & professional as he walked me through the proces More

by SWEETS12972
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Lutz
Apr 27, 2021 -

Rapids Honda responded

Thanks for taking the time to leave us a review! We're glad that Jack could meet your vehicle needs and all of us at Rapids Honda look forward to working with you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 27, 2021

I was asked if I wanted a new cabin air filter,because it was "a bit dirty". I said no I can check that my self. It was put back in with with all the leaves and detritus still in it and hitting the fan mak More

by hmolly2
Recommend Dealer
Yes
Employees Worked With
I do not know their names
Apr 28, 2021 -

Rapids Honda responded

Hello, Thank you for taking the time to submit a review. We take pride in good customer service and happy we were able to help however apologize that your cabin air filter was not cleaned before reinserting. If you would like to further discuss your concerns, feel free to contact me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 27, 2021

Chad Z is fantastic in the service department..... second to none! Always on top and things and laying out your options with no pressure....just fantastic! More

by kropacek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Apr 27, 2021 -

Rapids Honda responded

Thank you so much for your kind words about Chad, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 26, 2021

Excellent service from Lucas Smith. Brian Nordstrom is the tech that works on my Pilot. Brian is very detailed and always gives my Pilot good service. Shane Stedeman in the parts department is very pers More

by gwen.koop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Smith, Brian Nordstrom, Shane Stegeman
Apr 26, 2021 -

Rapids Honda responded

Gwen ,It's great to hear that Lucas, Brian and Shane were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 25, 2021

I purchased my 2016 Honda Civic from Rapids Honda in 2019 and have had a wonderful experience each time I’ve brought it in for maintenance. Marlin Haney has been wonderful in ensuring all proper maintenance More

by ejparr75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Apr 26, 2021 -

Rapids Honda responded

EJ, Thank you for your business and this review. We're happy to hear Marlin and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 23, 2021

The roof rack for the Ridgeline that I purchased in January was back-ordered and didn't arrive until April. However, when it finally arrived at Rapids Honda, Lucas Smith contacted me immediately and m More

by pjsilbernagel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Apr 26, 2021 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Marlin and Lucas and hope you enjoy your long awaited roof rack. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 22, 2021

They were great and quick. Also very accommodating. Chad talked me through everything when it came to my car and the services that were done. More

by katherinebarcenas98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Apr 23, 2021 -

Rapids Honda responded

Katherine, thank you for your feedback on your recent visit to Rapids Honda. It is great to hear that Chad was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 22, 2021

Very satisfied with the service. Everyone was very helpful and knowledgeable. Answered all of my questions. No one was putting pressure on me just to make a quick sale. More

by andersontodd55
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Andrews, Katie Young, Kevin Kue
Apr 22, 2021 -

Rapids Honda responded

Todd, Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad to hear Kevin, Katie and Scott were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 22, 2021

Was made to wait 45 minutes for a detail that should have been done during the appointment. Problem with noise in car finally fixed after mentioning 3 times in previous visits. More

by lmdjamccarthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Khilans
Apr 23, 2021 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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