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Rapids Honda

Coon Rapids, MN

3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,681 reviews

April 21, 2021

I had to come back 3 different times. 1 time they couldn't find my paper work and the other time the person that was helping me wasn't there. Yet every time they say come back the next day. So you gu More

by studlyman50002003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Van Den Boom
April 21, 2021

Was promised a lot by the dealer that wasn’t fulfilled after I met with the finance manager. Things in the lease were added and hidden behind my back. More

by alec.esson24
Recommend Dealer
No
Employees Worked With
Kristina Andriyesh
May 09, 2021 -

Rapids Honda responded

Alec, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 19, 2021

Very friendly, professional and did exactly what they said they were going to do. Chad was explained what they were going to do very clearly. More

by MichaelGoodell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Apr 19, 2021 -

Rapids Honda responded

Thank you, Michael! Chad and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 18, 2021

Chad is an awesome service advisor. We can always count on him! Since the opening of Rapids Honda and buying my first van (2019 Odyssey), Chad has been my go to guy when it comes to servicing the vehicle. More

by jhang24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kue, Chad Zastrow, Shane Stegeman
Apr 19, 2021 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. Chad and Kevin always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 18, 2021

Able to make an appt in timely manner. Scheduled an oil change and service dept also rotated my tires. friendly staff, clean modern convenient location. More

by vmccollow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Khilans
Apr 19, 2021 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 18, 2021

Good service. Easy entrance to shop. Greeted right away and quickly on the road with a loaner. Job completed correctly and on time. Would come back. More

by mdjbethelmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Apr 19, 2021 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 18, 2021

I brought my '16 Pilot in for a large preventative maintenance project - a new timing belt and water pump. It would be over a one day project, so I was given a free loaner to use. I was kept up to d More

by kirbyp42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Apr 19, 2021 -

Rapids Honda responded

Kirby, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 18, 2021

The service department took great care of me like they always do! I was able to get a timely appointment, and get the work done that I needed. More

by normanjeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow, Shawn Richter
Apr 19, 2021 -

Rapids Honda responded

Jeremy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive service experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 16, 2021

Chad Z. is professional, friendly and has a great smile. He has always been able to answer questions that we have. Rapids Honda is now our go to dealership. Great Job! More

by grhill0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Apr 16, 2021 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congratulations on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 15, 2021

First time customer to RH. Brought our 2014 Honda Sport in for a recall item. Service Advisor Chad was very professional and thorough. Great job More

by MDXING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Apr 15, 2021 -

Rapids Honda responded

Thank you for your business and this review. We're happy to hear Chad and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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