Back

Rapids Honda

Coon Rapids, MN

3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

1950 Gateway Dr NW

Coon Rapids, MN

55448

Directions

By Type

Showing 2,681 reviews

April 04, 2021

Everybody at Rapids Honda takes pride in there work . From the moment you bring your car in for service they are ready to help you . You really need to see this for yourself . The free coffee is a nic More

by beam.dusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Apr 05, 2021 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 03, 2021

Shawn kept me informed on how things were proceeding with the service of my vehicle. I really appreciated the fact that he provided a car for me especially when the service department asked to have my car ov More

by Willow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Apr 05, 2021 -

Rapids Honda responded

Thank you, Willow! We are so glad that we had the opportunity to work with you, and that Shawn could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 03, 2021

I did appreciate the kind, knowledgeable staff. I didn’t appreciate the long wait we had before we could get in for the financing part. But, what really turned me off and what will prevent me from purchasin More

by samdandy
Recommend Dealer
No
Employees Worked With
Katie Young
Apr 20, 2021 -

Rapids Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We’d love to get to the bottom of this and turn things around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 02, 2021

Rapids Honda has a great vehicle selection and offers competitive prices. The showroom is very modern and the sales staff were helpful and friendly. It made my purchase easy. More

by Rob
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson, Kevin Kue
Apr 02, 2021 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 02, 2021

Was great. Warm welcoming. Walked out with a new car and didn’t expect to it I did and I love the new ride I now have. More

by meganjbeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jorge "Jorch" Espinosa
Apr 02, 2021 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing, Megan. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 02, 2021

The paperwork was a total nightmare and wasn’t right for three plus weeks. Felt very unprofessional. All of The paper work had to be mailed and redone, signed. Then called that none of my financing w Honda More

by JuliAnna Thompson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Young, Kevin Kue, Myles Van Den Boom
Apr 19, 2021 -

Rapids Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

April 02, 2021

When I arrived to pick up my car, nobody addressed me or even said hello for several minutes. There were at least 6 employees standing around talking to each other. They didn't fix the problem. Recalled pa More

by bethchan
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jake Braun, Jorge "Jorch" Espinosa, Wade Gilbertson, Roger Thomas, Adam Johnson, Kristina Andriyesh, Myles Van Den Boom, Alexis Edwards, Eric Mulvihill
Apr 19, 2021 -

Rapids Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

April 02, 2021

Had a great experience—friendly, fast service! Was able to use a dealer coupon for my oil and filter change. Will definitely be back again! More

by judno429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with.
Apr 02, 2021 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 01, 2021

Very good service. Easy to get an appointment. Comfortable waiting room made it easy to work while I waited. Service writers are pleasant and have good communication. Glad to have a Honda dealersh More

by lgierke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Smith service writer
Apr 01, 2021 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business. Please let us know if we can be of any further assistance. We're always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 01, 2021

Purchasing a new car at this dealership was the worst new car buying experience we’ve ever had. Employees were friendly but have a total lack of training on product and process. More

by cathyp
Recommend Dealer
No
Employees Worked With
Sarina
Apr 18, 2021 -

Rapids Honda responded

Cathy, Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

Apr 18, 2021 -

cathyp responded

After responding directly via email on 04/04/21 I still haven’t received a call to discuss our horrible experience at this dealership. My email on 04/04 was as follows: Hi Katie, I would be happy to share our experience purchasing a vehicle at your dealership. Let me know your availability and we can get something on the calendar. Thanks!

...
132
...