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Rapids Honda

Coon Rapids, MN

3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,681 reviews

March 30, 2021

Loving my new vehicle! Everyone was welcoming at the dealership. Myles definitely took care of us and is highly recommended. Great experience first time leasing! Thank you! More

by bsstrong22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Kevin Kue, Myles Van Den Boom
Mar 30, 2021 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad Myles was able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 30, 2021

I was treated with respect and courtesy by everyone I had contact with. A very knowledgeable and through staff. They met all of my expectations. More

by ermajbg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Kevin Kue, Kristina Andriyesh
Mar 30, 2021 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 29, 2021

Still don't have a navigate system that works. Many staff members have tried but it still doesn't work. Understand that several of your costomers have had the same problem. FIX IT! More

by vern9803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cannot remember all their names. Sorry., Chad Zastrow, Travis Johnson, Eric Mulvihill
Mar 29, 2021 -

Rapids Honda responded

Hello, Thank you for your review. We’re sorry your navigation system repair hasn't gone as planned, and we’d like to address these issues with our team. Please feel free to reach out to me directly so that we can continue to help. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 29, 2021

Great service. They were ready for me right away and got lots of work done on my vehicle and answered all my questions. I appreciate they don’t treat me like I know nothing because I’m a female. More

by kkrudeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Mar 29, 2021 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 29, 2021

Service was great. I had scheduled an appointment but got the date wrong and showed up a day early and they were still able to fit me in. More

by brian
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Mar 29, 2021 -

Rapids Honda responded

Thank you for your kind review, Brian! We are so glad that our team was able to help and take care of your service needs. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 28, 2021

Felt really rushed, I didn’t fully understand the things they were trying to have me sign, and telling me I needed to pay for extra things I didn’t want but not until after all the paperwork and bank papers More

by Bf92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roger Thomas
Apr 14, 2021 -

Rapids Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 28, 2021

Visit was not super drawn out. We walked right in and started test driving what we wanted. Sales person wasn’t super pushy and we had a great experience. We appreciated the lifetime car washes and warran More

by nae002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson
Mar 28, 2021 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 28, 2021

I had an appointment for an oil change. I was there on time. The appointment took over 3 hours. I asked to be taken home, but it could not be done. I asked to have a car provided for me, but it could n More

by carko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Schiltz
Apr 14, 2021 -

Rapids Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 26, 2021

Friendly, great customer service.5 6 7 8 9 10 11 12 13 Friendly, great customer service. 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 More

by screen_name
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
March 26, 2021

Excellent welcoming awesome service thanks Alexis ‘ Excellent welcoming awesome service thanks Alexis ‘ Roger Thomas and Mohamed I will send all Family and friends to Rapids Honda keep the wonderful More

by naimasalim06
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Roger Thomas, Alexis Edwards
Mar 28, 2021 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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