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Rapids Honda

Coon Rapids, MN

3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,681 reviews

February 18, 2021

Roger Thomas was great to work with, very helpful. Sarina Simmons was funny and had the best experience signing car paper work. Would recommend dealership. More

by lcorbin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarina Simmons, Katie Young, Roger Thomas
Feb 18, 2021 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that Roger had the opportunity to work with you, and we are thrilled that you found your experience with our team to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 18, 2021

My wife and I appreciated Jorge having the cars ready for us to test drive when we arrived at the dealership. It was very pleasant working with him. More

by davegangl64
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Jorge "Jorch" Espinosa
Feb 18, 2021 -

Rapids Honda responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Jorge here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2021

The team is quick and courtesy and is available if there are any questions. They review my service with me anytime I get my vehicle serviced and give any recommendations. More

by raymond.kidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Marlin Haney
Feb 17, 2021 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda, Raymond. I'm glad to hear that we were able to provide you with courteous and thorough service. Please let us know if you have any questions, and we look forward to working with you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2021

I got an oil change and a wash. They did what was expected in the time frame that they told me. The service advisor did a good job. More

by tfahy59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Feb 17, 2021 -

Rapids Honda responded

Hi there! Thank you for taking the time to give us feedback on your experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2021

Serviced my Honda for an oil change today and received horrible service from start to end. I was disappointed with my service advisor, Chad Zastrow, for not informing me that my vehicle was done while I w More

by xxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Zastrow
Mar 06, 2021 -

Rapids Honda responded

Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send me a message with your contact information so that I can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

February 17, 2021

Great sales process. Sales man was friendly and would buy from him again. Was not impressed with the finance team. Was sold a product that I did not want. I had my 2 year old son and 2 month old daughter in More

by ceascreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Jorge "Jorch" Espinosa, Kevin Kue
Feb 18, 2021 -

Rapids Honda responded

Hello, Thank you for taking the time to submit a review. We take pride in good customer service and happy our sales team was such a big help however regret that you were disappointed with our finance department. If you would like to further discuss your concerns, feel free to contact me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Feb 18, 2021 -

ceascreed responded

I am still waiting for the funds to arrive at the bank holding my loan. I received an email from Kevin that said the check went out on 2/4/2021. I requested the check to be cancelled and a new one issued to me. It has been 10 business days and 14 regular days that I am paying interest on these extra charges added in finance.

February 16, 2021

I had a great experience leasing my car. Eric promptly handled everything needed for a wonderful experience. He is a great sales person and I would recommend him to everyone. More

by jjohnsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Mulvihill, Katie Young, Kevin Kue
Feb 17, 2021 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. Eric and our team appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 16, 2021

Brought my 2014 Accord in for service. Chad Zastrow my service advisor did a great job explains the service performed and thoroughly answered my questions. The service was completed quickly and efficientl More

by RG.HANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 17, 2021 -

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We appreciate the feedback like yours "Rapids Honda is a first class operation"! We're glad Chad was able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 15, 2021

Fast. Efficient. Not pushy at all. First time here since the dealership is closer to where we bough our CRV. Asked all the right questions. Wished the Honda shared maintenance records between their More

by nd_siouxfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 16, 2021 -

Rapids Honda responded

Thank you for your review! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 15, 2021

The tech did not clean up after himself, left my door covered in dried dirty water spots. The service did take longer than expected. On the plus side there was free coffee. More

by Fireman122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Mason
Feb 16, 2021 -

Rapids Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. Please don't hesitate to reach out to us directly, we’d appreciate the opportunity to address your concerns in detail. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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