Rapids Honda

All 5 stars!!! Ryan was very helpful and was able to help me with my new lease. I was able to walk away from the dealership with a brand new 2021 passport, and he even stay an additional 2 hrs (after hours t me with my new lease. I was able to walk away from the dealership with a brand new 2021 passport, and he even stay an additional 2 hrs (after hours to help me)!!! Kudos to him, and thank you for your service! More

Wade was extremely helpful in helping me find the right vehicle to upgrade to - so, so happy I was able to test drive in a comfortable way during Covid, and left feeling so taken care of (and pumped for me vehicle to upgrade to - so, so happy I was able to test drive in a comfortable way during Covid, and left feeling so taken care of (and pumped for me new CRV!) More

Had 3m strips replaced on 2 doors as was coming off after a little over a year. Was not replaced per original, not full door length, and not communicated as to why, concerned of less protection due to less a little over a year. Was not replaced per original, not full door length, and not communicated as to why, concerned of less protection due to less coverage. Picked up car in dark so not see until next day in daylight....paid good money for this protection More

They were very negotiable with the price and the finance. Plus they threw in a lot of benefits with the car. I’m very pleased with the purchase of my 2020 CRV Plus they threw in a lot of benefits with the car. I’m very pleased with the purchase of my 2020 CRV More

Everything went well this time. I had an oil change and tire rotation. Everyone white a mask and everyone was very helpful. It was a good experience Thank you! tire rotation. Everyone white a mask and everyone was very helpful. It was a good experience Thank you! More

Brought car in for an oil change and tire rotation. Sarah could not have more polite and professional. The service was done in a timely manner could not have more polite and professional. The service was done in a timely manner More

All of my service requirements were met in a timely and efficient manner. I would recommend Honda service to other customers. The waiting room was very comfortable. efficient manner. I would recommend Honda service to other customers. The waiting room was very comfortable. More

Made my appointment online for an oil change. Showed up at the time I selected and had no problems. Happy with the service and plan to go back. at the time I selected and had no problems. Happy with the service and plan to go back. More

I went to Rapids for my first oil change after purchasing my Pilot from another dealership that I wasn't exactly 100% happy with. About a month or so after I got the oil change, my husband noticed that my p my Pilot from another dealership that I wasn't exactly 100% happy with. About a month or so after I got the oil change, my husband noticed that my pilot was leaking oil. I brought it back to Rapids and had them look at it, thinking there was something wrong with the engine. Turns out, there was a washer that wasn't put on correctly, causing the leak. After they figured that out, I was rushed out of the dealership and told that my car was waiting for me across the parking lot. No paperwork given and I'm doubtful that the oil was even topped off. Strike #1 Rapids.... More

I don't want to talk more about me experience and why ,because I already sent a detailed email ,but it seems no body cares about even emails ,I had a very bad experience after buying my car ,,,,,,,which ,because I already sent a detailed email ,but it seems no body cares about even emails ,I had a very bad experience after buying my car ,,,,,,,which I don't like to to talk about More