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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

December 14, 2020

Chad Zastrow took care of us and was very pleasant and courteous. Everything went as planned. The location of Rapids Honda is very convenient for us. More

by pnyland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Dec 15, 2020 -

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chad to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 14, 2020

Because of Back surgery I could not get oil changed within a designated years ‘ time. It cost 93.00 I was not able, very surprised More

by clayw38
Customer Service
Recommend Dealer
No
Employees Worked With
Marlin Haney
Dec 31, 2020 -

Rapids Honda responded

Hello, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please contact me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Jan 02, 2021 -

clayw38 responded

Good job , good people, Is there any allowance for simply not able to physically be on schedule for yearly oil change under warranty?

December 13, 2020

We bought a certified preowned Odyssey from Rapids Honda and are very pleased. The lifetime powertrain warranty included by the dealership gives us a sense of security and confidence we made a wise choice o More

by daniel.a.stoddard
Recommend Dealer
Yes
Employees Worked With
Ryan Sangren, Sara Snyder
Dec 14, 2020 -

Rapids Honda responded

Thank you, Daniel! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 13, 2020

Tried to add on unneeded service. Never told us car was ready when we were waiting. Kept texting the person who wasn't there instead of contacting the person waiting as I specifically stated. Waited to fin More

by JS
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sara Snyder
Dec 30, 2020 -

Rapids Honda responded

Hello, Providing a positive experience is our top priority. I would love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 13, 2020

Very professional everytime I bring my car in for service. Thorough work and doesn't hurt that they have good specials routinely going on. Thank you Sara and team for the great service! More

by Nims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Dec 14, 2020 -

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 11, 2020

Thank you to Lucas who helped me get my flat tire changed. He was courteous and professional and helped out so much because of a confusing situation with my car that happened. More

by nhanks1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas, Luke Knilans
Dec 11, 2020 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that our team was able to help and get you back on the road! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 11, 2020

Wade was great, he took the time to make sure I knew everything about the vehicle, and I didn’t feel pressured into buying the vehicle. Kevin was great to work with to. I highly recommend Rapids Honda. More

by rerapacz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Kevin Kue
Dec 14, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Wade and Kevin. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 11, 2020

Everyone was extremely helpful and made sure I was getting the best deal and savings. The sale rep Lavell Conway was friendly and made it his mission to get the best vehicle. More

by rdavies839
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavell Conway, Roy Lacey, Katie Young, Kevin Kue
Dec 14, 2020 -

Rapids Honda responded

Thank you! We are happy to hear that Lavell was able to assist with your purchase. Thank you for choosing Rapids Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 11, 2020

Shawn was very friendly and provided great assistance in getting a rental to use during the service on my car. He went out of his way to contact me when the phone system was down to let me know my car was r More

by Willow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Dec 14, 2020 -

Rapids Honda responded

Thank you, Willow. We are very happy Shawn provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 11, 2020

This is the second Honda we've purchased from Rapids Honda in less than 6 months! Kevin and Wade are friendly and very helpful! Honda buyer for life!! More

by Jeanna and Chad S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Kevin Kue
Dec 14, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Dec 14, 2020 -

Jeanna and Chad S responded

Thank you!

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