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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

December 10, 2020

I had a great, stress free experience with Roger at Rapids Honda. I would recommend them to anyone. I like that the location of this dealership was so close. More

by resolvemedlegal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Roger Thomas, Maddie Campbell
Dec 11, 2020 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 09, 2020

Used high pressure sales and every sales trick in the book. Didn't hear or respect what I was saying. Only motive was to sell a car during that interaction. Bought the vehicle and greatly regret it. Fel More

by ry.t.richardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Katie Young, Wade Gilbertson
Dec 26, 2020 -

Rapids Honda responded

Hello, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to me directly, I would appreciate the opportunity to address your concerns. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 09, 2020

Courteous, kept me well informed of how were things were going sometimes two or three times a day and how the warranty was coming along with the company More

by Bjn
Recommend Dealer
Yes
Employees Worked With
Luke Khilans, Chad Zastrow
Dec 09, 2020 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Dec 09, 2020 -

Bjn responded

It’s not new it’s 6 1/2 years old with 72,000 on it, I had it in for service warranty as the timing belt timing sensor was acting up

December 09, 2020

Great experience-staff was absolutely on top of their game regarding customer service. Work was completed far sooner than expected. Marlin did a great job- great personality. More

by phil.lacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Dec 09, 2020 -

Rapids Honda responded

Thank you, Phil, for your business and this review. We're happy to hear Marlin was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 09, 2020

Clean,friendly fair prices,good selection of new cars The finance person explained everything and answered everything in such a way that it was understandable to someone who does not buy a car every day. Go More

by patohern
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Kevin Kue, Roger Thomas
Dec 10, 2020 -

Rapids Honda responded

Thank you, Pat, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 09, 2020

I feel like I was so well taken care of by all the staff at Honda. They even went out of their way to deliver the car I arrived in, so I could go home in my new car. And I live 45 min away. Kristina deliver More

by shellynelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Schiltz, Katie Young, Kristina Andriyesh, Sara Snyder
Dec 10, 2020 -

Rapids Honda responded

Shelly, it's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 08, 2020

Lucas did a great job in handling my routine 6 month service appr. He went above and beyond what was necessary, and made me feel very valued as a Rapids Honda customer. More

by satoritile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
Dec 08, 2020 -

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Lucas here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 08, 2020

It’s nice being at a dealership that isn’t crazy. My service advisor is the bomb. Let’s me know what’s up with my car in a timely manner. Bonus: they take other Honda competitors coupons without hesi More

by annoyinglymad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Dec 08, 2020 -

Rapids Honda responded

Thank you for choosing Rapids Honda. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 08, 2020

Wade from the sales department was very helpful! We Would recommend others to go to him whenever they need to upgrade or purchase a vehicle. Kevin was also very friendly. More

by nkhan21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Wade Gilbertson, Kevin Kue
Dec 08, 2020 -

Rapids Honda responded

Thank you for your feedback on your recent visit to Rapids Honda. We are glad to hear that Wade and Kevin were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

December 07, 2020

I really appreciated the extra work to help me find the color I wanted! And going the extra mile! Very quick to respond to my inquiries! More

by pamela.mathewson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane? - manager - 5 stars for him too, Roy Lacey, Katie Young, Kevin Kue, Ryan Sangren
Dec 07, 2020 -

Rapids Honda responded

Thank you so much, Pamela, for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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