Rapids Honda

It was a very nice experience everybody took really good care of him Caramy Sean was awesome in the service Roger was great in the sales department I will make recommend this dealership for anybody that wan care of him Caramy Sean was awesome in the service Roger was great in the sales department I will make recommend this dealership for anybody that wants oil change or to buy a car More

It was a horrible experience. WE made an appointment and they were not ready for us. Also I had been sent an email with the price and the price of course was more because this dealership forces you to add they were not ready for us. Also I had been sent an email with the price and the price of course was more because this dealership forces you to add a window coating and paint coating which totaled roughly $1300. I did not want to add this but was forced to. Also the finance person kept trying to sell us an extended warrenty package that we did not want. I finally said if this is a requirement for purchasing the vehicle lets rip up the contract and I'm walking. Horrible experience. They said they would not sell me the car for the price I was quoted and had documented in an email to me. The person did not state that I would have to add the paint coating and window coating. Also it took 6 hours when we test drove the car about 1 mile as we knew what we wanted and had test drove one before. They kept us waiting so long. Horrible. More

Making the appointment online was easy and everything was completed in a timely manner. I don’t recall who I worked with in the service dept but he was very friendly and efficient. Looking at the pictures (w completed in a timely manner. I don’t recall who I worked with in the service dept but he was very friendly and efficient. Looking at the pictures (w/I mask) I think it was Chad? More

Salesman and sales manager were very easy to work with. Worked had to make our experience Good. I will recommend to my family and friends Worked had to make our experience Good. I will recommend to my family and friends More

I got an oil change and other services done. Chad Zastrow was friendly and explained what was going to be done and approximately how long it would take. It actually took less time than estimated so I was ple was friendly and explained what was going to be done and approximately how long it would take. It actually took less time than estimated so I was pleased. Before paying Chad went over what was done during the service. More

Our salesman Dan was excellent. He stayed 1 1/2 hours past closing to make sure we understood all the bells and whistles. He never acted as though it was a problem. Nice work Dan! past closing to make sure we understood all the bells and whistles. He never acted as though it was a problem. Nice work Dan! More

I rated as good, not excellent, because of the haggling required for negotiating the price of the car. It was a little high pressure with some deception on actual cost, as well as misunderstanding of inclu required for negotiating the price of the car. It was a little high pressure with some deception on actual cost, as well as misunderstanding of inclusions between the sales and finance. Not a fun experience to haggle, but I guess that is the old school car sales mentality. It took over 4 hours to take one test drive and leave with the car. I can't say I would recommend this experience to my friends without warning them of the sales tactics and lengthy experience. People were nice and friendly though. More

Our salesman excellent. We were there on Black Fri. After quickly making our choice, we waited over 2 hours to complete financing and other paperwork. After quickly making our choice, we waited over 2 hours to complete financing and other paperwork. More

I am very happy with my Honda CR-V purchase! Wade was very helpful and easy to work with throughout the whole process. Thanks again Wade! very helpful and easy to work with throughout the whole process. Thanks again Wade! More

Chad made the process very simple and in a timely matter. I would definitely recommend servicing your car at Rapids Honda. I will be going back. I would definitely recommend servicing your car at Rapids Honda. I will be going back. More