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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

November 17, 2020

Always great service, we will return for all of our service needs. Waited a bit at first but still standout service by the service team. More

by kelly.erickson92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure, female Asian women
Nov 18, 2020 -

Rapids Honda responded

Thank you so much, Kelly, for your wonderful review! We are thrilled to hear that we consistently provide you with great service and thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 16, 2020

Was impressed with the cleanliness of the place and the courtesy of my agent, Lucus? He was very good with explaining what was being done with my car. More

by CEMILLARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Khilans
Nov 16, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 16, 2020

I haven’t been to the service center at a dealership in years. Very technologically advanced and smooth Got a loaner car with less than 3000 miles while the recall was repaired. No complaints from me! More

by kimbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Nov 16, 2020 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we exceeded your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 16, 2020

I was happy to be able to drop off my Insight and get my first free oil change and a reapply of the auto Butler and Diamond Fusion at the same time. Shawn was able to handle all my questions in a professio More

by jcnelson7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Nov 17, 2020 -

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future automotive needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 15, 2020

I have always been very satisfied with all the service I received. Great people to deal with always understanding and listening to the problem. They always greet you with a smile.😁 More

by 19james.murray48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Nov 16, 2020 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. It was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 15, 2020

I was having scheduling issues at home and Marlin was super accommodating so I could get in when I needed. Lovely customer service for a busy mom. More

by kingkatherine314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Nov 16, 2020 -

Rapids Honda responded

We are very happy Marlin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 13, 2020

The staff is very pleasant to deal with. It's located in a convenient location for me. I like the free car wash option whenever I want one. More

by lori.mortek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Johnson
Nov 16, 2020 -

Rapids Honda responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 12, 2020

The service and customer service attitude at Rapids Honda has always been outstanding. My service rep, Chad Zastrow is knowledgable, always friendly and has great customer services skills. More

by xxxxxxxxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Nov 12, 2020 -

Rapids Honda responded

Thank you for your business and for this review. We're happy to hear Chad was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 12, 2020

Excellent experience! Kristina really helped me find the dream car for my wife! Sarina also helped make the financing quick and easy. Very great customer service during and after the sale. Thanks Rapids Hon More

by magzhouse22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarina in finance , Katie Young, Jolene Nguyen, Kristina Andriyesh
Nov 12, 2020 -

Rapids Honda responded

It's fantastic to hear that Kristina and Sarina provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 12, 2020

My service was timely. The service writer, Marlin, was very helpful, and kept me updated The dealership waiting area was very clean and comfortable! Will be back! More

by semerick17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Nov 12, 2020 -

Rapids Honda responded

Hello, It's great to hear that Marlin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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