Rapids Honda

EVERYTHING YOUR LOOKING FOR IN A DEALERSHIP I DID PURCHASE MY HONDA CRV RIGHT BEFORE THIS DEALERSHIP OPENED BUT I HAVE USED THERE SERVICE DEPARTMENT EXCLUSIVELY SINCE AFTER BEING MISLED BY I DID PURCHASE MY HONDA CRV RIGHT BEFORE THIS DEALERSHIP OPENED BUT I HAVE USED THERE SERVICE DEPARTMENT EXCLUSIVELY SINCE AFTER BEING MISLED BY THE LUTHER DEALERSHIP RAPIDS HONDA HAS SUPER REPUTABLE PEOPLE ! GREAT AND HONEST SERVICE ! THEY ARE FRIENDLY - EASY TO SCHEDULE - DECENT PRICES - More

Great group of people to deal with. Had a slight hiccup at check in but other than that everything was very smooth. Very timely and professional service, the technicians do a great job. at check in but other than that everything was very smooth. Very timely and professional service, the technicians do a great job. More

Honda could do better I had a Toyota vehicle and had my oil changes at the dealership, the Toyota dealership was always a good Experience, The people greeted you, they neve I had a Toyota vehicle and had my oil changes at the dealership, the Toyota dealership was always a good Experience, The people greeted you, they never made you stand around while waiting to be help while they did paperwork or talk to each other then help you, Toyota gave you an up dates if it was taking a long time and they explained to me what they did to my vehicle. More

Super great team to work with Had a great experience with purchasing our first vehicle from Rapids Honda. They were on time for our prescheduled test drive and had everything ready Had a great experience with purchasing our first vehicle from Rapids Honda. They were on time for our prescheduled test drive and had everything ready to go. Accommodated all of our questions and easy to work with. The sales person, Wade, was very helpful and did everything he could to take care of us. Would definitely return to purchase again in the future. More

I was a little overwhelmed before deciding yes to buy the suv. All staff were friendly and patient. Nick helped the overwhelming feeling alot! Thank you suv. All staff were friendly and patient. Nick helped the overwhelming feeling alot! Thank you More

I was really disappointed at this dealership. My worst experience by far. I came in to buy a used crv and was hassled and pressured the entire time to spend 3,000+ dollars to coat my car and windows in pr experience by far. I came in to buy a used crv and was hassled and pressured the entire time to spend 3,000+ dollars to coat my car and windows in protectant and various other add ons. despite me repeatedly telling the dealer that I do not want any of that. I’m a currently graduating from my Masters and am in a lot of debt (while still paying for this car in full) so i don’t have that kind of money and I told him that very respectfully multiple times. When I told him to take all that off the final price and he came back with the new cost he left the paint protector price on for 600ish dollars when I explicitly told him NO! I was so frustrated and he continued to badger me about it. Then he went back and talked to the woman in the finance office and she came out telling me I had to pay at least 487 dollars because they already put the protectant on the car?!?! So why wasn’t that included in the price of the car?!?! My dad intervened at this point and told her that only it says the protectant comes standard on all their used vehicles (it’s all over the website) the woman knew nothing about this and made my dad look it up, she didn’t even offer to search the computer. So my dad pointed it out on the website. And she goes “I guess it depends on how you define standard” like what?!?! Also that’s coat 1/10 total. So why is it 487 when 1/10 of 600 is 60 dollars. We paid the price in the end because the car itself was something I still wanted. I never want to have to see another dealer so at this point after several hours of talking to these two I just wanted to get out and go home. This was one of the worst experiences I’ve ever had with sales people. I can confidently say that I will never pay another cent to this dealership and I have already told friends and family about my terrible experience. Which is a shame because we have a lots of friends/family in the twin cities area. Even thinking about this experience gets my blood flowing with disgust. Side comment: Kevin who helped us pay for the car was so friendly and nice. We actually trusted him. More

Lucas Smith helped us arrange an oil change for our ‘15 Pilot. Work completed by Steven Jarvimaki. Appointment and service were ***** We’ll be back! Pilot. Work completed by Steven Jarvimaki. Appointment and service were ***** We’ll be back! More

Good experience All employees were pleasant and knowledgeable. I felt comfortable throughout the process and appreciated how they worked with me to get financing I wa All employees were pleasant and knowledgeable. I felt comfortable throughout the process and appreciated how they worked with me to get financing I was comfortable with. I was also impressed with the added warranty and other dealer-specific perks. More

I have already written a review. Please check I have already submitted a review of the service I received. I do hope that it is still available to you. In essence, I thought that the young man wi I have already submitted a review of the service I received. I do hope that it is still available to you. In essence, I thought that the young man with whom I dealt was probably the most efficient and personable service rep I have ever had dealings with in my 21 or so years of driving Honda cars. (Two other considerations: other reps were fine over the years but Isiah, I believe that was his name, was that much better and if coupons, price matching or lower prices and the like were available, I would service my car at Coon Rapids as regularly as possible) More

Good Experience with Service Dept., but please wear masks! Lucas was very considerate and helpful, and he was wearing a mask. Other employees working in the same area were not wearing masks, however, and were Lucas was very considerate and helpful, and he was wearing a mask. Other employees working in the same area were not wearing masks, however, and were doing a lot of talking on the phone and with customers. That's a great way to spread virus, and that made me very uncomfortable. ALL your customer-facing employees should be in masks! More