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Rapids Honda

Coon Rapids, MN

3.8
2,679 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,679 reviews

April 14, 2022

Rapids Honda is one of the best dealers I've been to. They make it super fast and easy no matter what they're doing! More

by bendekart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 15, 2022 -

Rapids Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 14, 2022

Very humble and helpful great guy answered all our questions made us happy with our experience More

by aminaaziar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Lacey, Drake Thomas
Apr 15, 2022 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 13, 2022

Attentive service. And transparency was key for me. They were open about the number they targeted and why More

by F Alv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson
Apr 13, 2022 -

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 13, 2022

The facility is clean and staff are very knowledgeable. Rapid Honda does not give out loaner like other Honda dealer (Buerkle Honda and Inver Grove Honda) so you may want to consider that if your car is go More

by CNY
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Apr 13, 2022 -

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 12, 2022

I visited this dealership for maintenance on my car. This survey seems to be oriented towards a vehicle purchase so it does not really reflect my reason for being there. More

by jackltitus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Apr 13, 2022 -

Rapids Honda responded

jack, Thank you for taking the time to share your thoughts on working with Shawn and our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 11, 2022

I bought Pilot here. The tech didn't put my oil cap back on and I found it after 3 weeks. I moved 100 miles away and don't want to drive back, but the service advisor who More

by zhaozong fan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
April 11, 2022

Service was great, working with Joel and team was a pleasure, and we love our Hinda thanks! More

by vmchie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlin Haney, Joel Bringle, Bob Wiener
Apr 11, 2022 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Joel and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 11, 2022

not good tried asking questions about my recently purchased Honda Odyssey and couldn't get some one to call me back about my brakes. the service guy Drew Mechley said his supervisor would call me wit More

by Tom Taillefer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
DREW Mechley
Apr 25, 2022 -

Rapids Honda responded

Tom, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

April 11, 2022

This is my go to dealership. Comfortable waiting areas with TV, coffee, and even a game room for kids. Best of all, they wash your car when it's done. Ask for Drew Mechley. V More

by jasonha30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Mechley
Apr 11, 2022 -

Rapids Honda responded

Jason, Thank you for your business and this review. We're happy to hear Drew and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 10, 2022

This dealer had too many up sales that sai they we require. After many arguments we removed the unnecessary options. We were not treated with respect. We have purchased many cars from different deal More

by xeonkopp
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The man who filled out the loan, super bad c, Katie Young, Wade Gilbertson
Apr 25, 2022 -

Rapids Honda responded

Thank you, Janet, Your feedback is very much appreciated and will be shared with my team so we may continually improve our customer's experience. Sincerely, Roy Lacey

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