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Rapids Honda

Coon Rapids, MN

3.8
2,681 Reviews
The team at Rapids Honda would like to welcome you to our dealership in Coon Rapids, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Honda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Coon Rapids, you can always count on the professional technicians in our Honda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Coon Rapids count on the high-quality vehicles and services found at Rapids Honda, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,681 reviews

February 24, 2020

Did not specify I wanted synthetic oil. Oil change was done with synthetic oil and up charged for the oil. It's a high mileage van that doesnt need special oil. Never will I use Rapids Honda service ever More

by seva612
Recommend Dealer
No
Employees Worked With
Shawn Richter
Mar 12, 2020 -

Rapids Honda responded

We apologize for the lack of communication and will work with our staff to ensure better communication in the future. Thank you for bringing this to our attention, we hope you will give Rapids Honda another chance to do better! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 24, 2020

The communication and transparency is terrible. I've already had two issues with satisfaction in the first 6 months. Contacted the general manager and still have not had my call returned.. More

by erickusch
Recommend Dealer
No
Employees Worked With
Roy Lacey, Adam Johnson, Shane Stegeman
Mar 12, 2020 -

Rapids Honda responded

Eric, we are very sorry to hear that you are dissatisfied with your experience here at Rapids Honda and apologize for the lack of communication. This does not reflect the standards we have set for ourselves and we will continue to work on getting this resolved. We appreciate your feedback and hope we can make it right! Ken Grantwit (952) 207-7887 kgrantwit@rapidshonda.com

February 24, 2020

Jon was helpful, knowledgeable and enthusiastic to help. He greeted my husband and I right away, courteous and friendly. We asked to see a couple cars and he had no problems doing so even though it was snow More

by cindythao3
Recommend Dealer
Yes
Employees Worked With
Jon Fern , Katie Young, Kevin Kue
Feb 24, 2020 -

Rapids Honda responded

Hey Cindy, Thank you for your business and for this review. We're happy to hear Jon was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 23, 2020

A new dealership that recently opened and I have been there twice for an oil change. Excellent service both times and I will be returning there for future service on my Honda. More

by tpdidion
Recommend Dealer
Yes
Employees Worked With
Austin Chandara
Feb 24, 2020 -

Rapids Honda responded

Hi, Here at Rapids Honda, customer satisfaction is our #1 priority. We always do your best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 23, 2020

They kept us apprised of the service that needed to be done, I appreciated that. The car works much better after the service done. Thank you. More

by jim.meyer4970
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 23, 2020 -

Rapids Honda responded

Thank you, Jim, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 23, 2020

Was thorough with the issue I had been experiencing and helped me with that getting pinpointed. It turned out to be an aftermarket issue with the remote start but he also referred me to an installer that h More

by hvandy27
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 23, 2020 -

Rapids Honda responded

Thank you for taking the time to share your feedback! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 23, 2020

Chad Zastrow was great to work with. He provided an honest evaluation of the cars immediate needs. The service was completed in timely fashion and is driving smoothly. Would highly recommend Rapids Hon More

by johnnriley
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 24, 2020 -

Rapids Honda responded

Thank you, John, for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 23, 2020

Great visit. Chad was awesome as usual Fantastic oil Great visit. Chad was awesome as usual Fantastic oil change experience Will definitely return with all of my vehicles and recommend highly to my f More

by brian
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Feb 23, 2020 -

Rapids Honda responded

Hi Brian, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Chad! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 22, 2020

Coon Rapids Honda has a nice large selection to look at I worked with Roger on I feel we worked out a fair price. Also the life time warranty helped me make it a good choice. More

by lschmidt0827
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Jolene Nguyen, Roger Thomas
Feb 22, 2020 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 21, 2020

Jolene in sales made the process easy and finance was a breeze. I highly recommend Rapids Honda if you’re looking for a new vehicle! More

by hieu76
Recommend Dealer
Yes
Employees Worked With
John Yangwel, Jolene Nguyen
Feb 21, 2020 -

Rapids Honda responded

We are very happy to hear that Jolene provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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